Sales Engineer

Sales Engineer

Lellan Inc. is a Silicon Valley based start-up pioneering an exciting new business at the intersection of Art, Architecture, Lighting and Technology. We design, manufacture and sell an artistic lighting product (the Lellan DigitalCanvas ™) that allows architects, designers and business owners to enhance any interior commercial space (bars, restaurants, lobbies, retail stores...) using the power of color, light, and motion through simple controls.

Lellan is currently seeking a Sales Engineer to be the technical backbone for all of our sales and marketing activities.

As a key member of the Lellan team, you will work as part of our sales and marketing group to provide our customers and partners with the broad range of technical support that they need to evaluate, purchase, install and operate the DigitalCanvas™. Your work will range from creating custom layouts and content for the DigitalCanvas™ to assisting customers with integration of the DigitalCanvas™ into their physical and networking environment. This is a position for someone who loves variety and the challenge of working in a creative start-up environment and who thrives at solving new and different problems each day.

Principal Duties and Responsibilities:

• Work with customers, sales team and channel partners to understand the physical and networking requirements of projects and provide design, layout, software and network integration assistance to partners and customers from design stage through specification, installation and post-sale
• Produce project specific drawings and documents for use by sales, production, customers and contractors
• Work with the sales team on preparation and delivery of detailed proposal / quotation packages
• Provide technical expertise to specifiers, contractors, and end users regarding system set-up, software and use of Lellan App including troubleshooting issues in the field
• Maintain project files and other documentation for each project and customer as well as assist in maintenance of sales pipeline
• Understand competitive products strengths and weaknesses, price points and communicate to sales channel partners to boost sales
• Create collateral, data sheets, presentations and other related literature as well as software content for sales and marketing purposes
• Construct, maintain, update and disburse sales demos to sales team and partners
• Collaborate with Sales on tradeshow strategy, preparation and participation as required

Job Requirements:

• Bachelor’s Degree and at least 3 years of relevant work experience
• Exceptional customer service skills and the ability to think creatively
• Comfortable with set-up, administration and troubleshooting of Apple and Android devices as well as PC/MAC
• Artistic/Graphic/Interior/Lighting Design Experience considered a plus
• Familiarity with creative video and graphics tools like the Adobe Creative Suite (Premiere, Photoshop, Flash, etc.), Apple Final Cut or their equivalents highly desirable
• Basic knowledge of lighting systems, software or wireless technology is helpful but not required

Compensation:

• we offer competitive salaries, equity and benefits

No recruitment agencies please.