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Payward, Inc.

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Sales Operations Analyst

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Description

You will manage RFP and DDQ responses, coordinate contributors, and prepare diligence meetings. You will qualify and route leads, maintain Attio CRM and pipeline reporting, support deal-to-onboarding handoffs, produce customer insights, and improve sales operations workflows.

Responsibilities

  • Own RFP and DDQ responses from kickoff through submission
  • Coordinate cross-functional contributions and drive deadlines
  • Assemble and format accurate, timely submissions
  • Prepare internal teams for client presentations and diligence meetings
  • Qualify and route inbound leads
  • Maintain Attio CRM data integrity
  • Build pipeline reporting, funnel metrics, and forecast inputs
  • Manage signed-deal handoffs to onboarding
  • Produce weekly customer insights from call notes and CRM activity
  • Maintain approved RFP and DDQ response libraries
  • Improve workflows and automate repetitive work

Requirements

  • 3+ years of experience in sales operations, sales support, or proposal management
  • Experience managing RFPs, DDQs, security or compliance questionnaires, or complex documents
  • Ability to coordinate cross-functional stakeholders and drive deadlines
  • Experience with a CRM platform
  • Ability to build simple reports and dashboards
  • Writing, editing, and document formatting skills
  • Communication with senior stakeholders and external clients
  • Understanding of institutional and B2B financial-services sales cycles
  • Interest in crypto and digital assets
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