Sales Operations Manager

The Role Due to exceptional growth and sustained demand across our product portfolio, MACOM is seeking a high-performing Senior Sales Operations Manager to join our global team. This highly visible and rewarding position offers significant opportunities for professional growth and broad exposure to the operations of a leading global semiconductor company. The role requires extensive cross-functional engagement with Global Sales, Business Units, Operations, Customer Service, Finance, and P L leadership teams. The successful candidate will combine strategic and tactical responsibilities across revenue planning and forecasting, pricing and margin management, customer and opportunity analytics, CRM and sales process management, channel and distribution support, supply chain alignment, business intelligence, and strategic planning. In an environment that embraces change and continuous improvement, this role offers the opportunity to identify, champion, implement, and measure initiatives that deliver meaningful business impact. We are seeking a dynamic, commercially astute professional with the ability to influence stakeholders, adapt to changing business conditions, and thrive within a fast-paced, collaborative environment while contributing to MACOM's continued global expansion. This role provides a unique opportunity to influence commercial strategy, operational excellence, and customer engagement while playing a key role in MACOM's continued success and growth. Key Responsibilities •Partner with Business Unit, Sales, Operations, Finance, and P L teams to support business objectives and profitability goals. •Implement value-based pricing strategies aligned with Business Unit objectives, product positioning, and market conditions while maintaining the flexibility to adapt to industry cycles. •Lead interface for assigned Strategic Customer Annual Price Negotiations •Serve as the primary point of contact for pricing inquiries, supporting timely and informed decision-making for both existing business and new growth opportunities. •Partner closely with Sales and Business Unit leadership to ensure strategic alignment and pricing policy compliance. •Support and optimize MACOM's global channel partner ecosystem. •Serve as an advocate for the customer, acting as the internal "Voice of the Customer”, supporting timely and effective customer escalations and issue resolution. •Identify, lead, and support continuous improvement initiatives across the organization. •Act as a key interface between customers, field sales teams, and operational execution functions. •Lead and manage select company-wide strategic projects and program initiatives. •Support demand planning, revenue forecasting, and business intelligence activities to improve decision quality and business performance. •Develop and deliver executive-level analyses, presentations, and recommendations to support strategic decision-making.