Sales Support Assistant

Join the UK’s premier parcel delivery company

Sales Support Assistant
Location: Agile
Salary: £27-30K plus bonus benefits
Type: 9-month FTC

What You’ll Do

As a Sales Support Assistant, you’ll play a key role in ensuring new hosts are onboarded quickly and efficiently so they can start trading without delay. The role will support the end-to-end sales process, coordinating with landlords, local authorities, internal stakeholders, contractors, and external partners to ensure lockers are delivered efficiently and in line with company targets.

Key Responsibilities:

Assist in preparing proposals, presentations, and commercial documentation for prospective sites.
Maintain accurate records of site opportunities and deployment status within CRM systems.
Support negotiations by preparing lease information, site details, and commercial reports.
Process and monitor site agreements and associated documentation.
Liaise with landlords, property managers, contractors, and installation teams to ensure group hosts surveys are approved and can move to deployment
Monitor project timelines and escalate delays or risks where required.
Maintain sales trackers and provide regular progress updates
Act as a key point of contact for the locker sales team
Ensure group hosts are kept informed throughout the deployment process
Produce weekly and monthly reports on pipeline performance, group deployment progress, and installation targets.
Schedule meetings and coordinate diaries for the Locker sales team
Prepare meeting agendas, minutes, and follow-up actions
Manage document filing and contract administration

What We’re Looking For

Experience in a sales support or sales administration role
At least 1 year of commercial experience within a similar industry
Understanding of the eCommerce and SME marketplace
Strong communication skills (written and verbal)
Excellent knowledge of Microsoft Office and IT systems
Highly organised, proactive, and driven to succeed
Strong problem-solving and stakeholder management skills
Customer-focused with the confidence to challenge and influence stakeholders

What We Can Offer You
We’re proud to offer a workplace where everyone can thrive:

Up to 33 days annual leave (including Bank Holidays)
Bonus opportunities (role dependent) Career progression and development opportunities
Flexible benefits including shopping vouchers, insurance and healthcare
Free digital GP and Employee Assistance Programme
Discounts on sending parcels and retailer perks