Seasoned Commercial HVAC Technician

A FirstCall Mechanical Company

SEASONED COMMERCIAL HVAC SERVICE TECHNICIAN

Location: Houston, TX

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a commercial and industrial HVAC services provider in the Houston metro area.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances

POSITION OVERVIEW

We are currently seeking an experienced Seasoned Commercial HVAC Service Technician to join our fast-growing FirstCall Mechanical Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

JOB RESPONSIBILITIES

• Diagnose causes of problems and/or failures in air-cooled and water-cooled heating & air conditioning systems, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks
• Operation and diagnostic of internal equipment controls and building automation systems
• Perform maintenance and service repairs, install new units, or replace components of existing units as required
• Provide elite customer service to every customer encountered
• Maintain service relationships with clients at large and small facilities
• Service and troubleshooting of chillers, cooling towers, boilers, pumps, outdoor split and package units, air handlers, fans, and other equipment types
• Communicate with Dispatch to ensure completion of scheduled jobs
• Work within allotted time requirements
• Maintain preventative maintenance schedules and procedures for customers

ACCOUNTABILITIES

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT

This position reports to the local Service Manager and is responsible for engaging with the service team and all of our customers.