Senior Applications Analyst - Human Capital Management

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

Provides expert-level functional and business-application support for complex enterprise applications. Primarily supports the Human Capital Management environment, including UKG and related payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, security, and business processes. Analyzes user needs and implements, optimizes, supports, and troubleshoots applications while guiding other team members on complex issues. Serves as a bridge among the HCM application team, Payroll, Human Resources, Finance, operational users, vendors, and Information Technology while maintaining disciplined testing, documentation, data integrity, controls, and support practices.

Essential Job Duties

• Application Analysis and Configuration

  • Collaborate with Payroll, Human Resources, Finance, operational users, vendors, and Information Technology to ensure applications meet business needs.

  • Analyze workflows and requirements and translate them into system configuration, workflow validation, reports, and supportable business solutions.

  • Configure and maintain assigned HCM modules, business rules, tables, workflows, security roles, and system settings within approved governance.

• Testing, Releases, and Change Control

  • Plan, prepare, and execute test scripts for application, release, regression, payroll-cycle, integration-impact, and user acceptance testing.

  • Document requirements, design decisions, test results, changes, defects, procedures, and approvals.

  • Support release readiness, stakeholder communications, training materials, and post-release validation.

• Support, Data Integrity, and Controls

  • Provide expert application support, triage, troubleshooting, root-cause analysis, and escalation for complex HCM and payroll issues.

  • Monitor data quality, application processing, functional operation, and data integrity; investigate exceptions and coordinate correction.

  • Develop operational and audit reports, queries, reconciliations, and data-quality monitoring.

  • Support role-based application security, segregation of duties, privacy, audit evidence, access reviews, and payroll-critical controls.

• Position Control, Reporting, and Analytics

  • Configure and maintain position-control structures, job and position attributes, organizational hierarchies, supervisor relationships, and related data-quality controls.

  • Develop workforce dashboards and recurring reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.

  • Document definitions and reconcile reports and data outputs to authoritative sources.

• Optimization, Adoption, and Knowledge Management

  • Maintain assigned portions of the HCM application portfolio inventory, including module ownership, vendors, dependencies, business owners, configuration inventories, and documentation.

  • Support workflow and policy standardization by documenting current-state processes and translating approved future-state processes into configuration and testing scenarios.

  • Develop job aids, training materials, readiness checklists, communications, and post-release adoption monitoring.

  • Support implementations, upgrades, vendor coordination, projects, cross-training, and operational runbooks.

Required Qualifications

• Education: Bachelor’s degree or equivalent experience in information systems, computer science, business, human resources, accounting, healthcare informatics, or related field.
• Licensure/Certification: Platform-centric certification if required by the supported application.
• Experience: Five or more years supporting complex business applications, including requirements analysis, configuration, testing, troubleshooting, reporting, integrations, or data quality.
• Driver's License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Bachelor’s degree in a related field.
• Licensure/Certification: UKG or comparable HCM/workforce platform certification.
• Experience:

  • Healthcare experience.

  • Direct support of HCM, payroll, timekeeping, scheduling, benefits, compensation, or human resources workflows.

• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Application analysis and problem-solving

• Cross-functional collaboration and service

• Organization and prioritization

• Functional configuration and testing

• Reporting and data analysis

• Documentation and training

• Confidentiality, cybersecurity, and privacy

• Continuous learning and process improvement

About Augusta Health

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.