Senior Business Analyst

We are seeking Salesforce Business Analysts across all Acumen Solutions locations, including: San Francisco, DC Metro Area (HQ), Greater NY Area, Cleveland, OH & the UK.

Business Analyst w/ Configuration Role: This person will work closely with CRM Project Managers and Senior Business Analysts to ensure the timely and effective delivery of CRM implementation projects in a variety of industry contexts. This is a client facing role leading to a Salesforce developer position.

Specific Duties

• CRM (Salesforce.com) application configuration
• Research integration issues and liaise with legacy system development staff
• Research and development of new Salesforce.com applications to aid organization
• Work closely and communicate clearly with a group of people with varied skill-sets
• Produce and improve overall documentation related to the implementation's configuration

• Bachelor's degree
• Eligible work for any U.S. employer
• Ability to travel at least 50%
• 5+ years of industry experience as a Salesforce.com Administrator
• Experience with database software / CRM solutions
• Advanced knowledge of and experience with Salesforce.com configuration
• Ability to work on multiple tasks and deliver results with aggressive timelines
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Work well independently or on a team
• Take initiative to recommend process improvements and demonstrate creative thinking
• Demonstrate self motivation and the ability to grasp concepts quickly
• Demonstrate sharp, analytical, problem solving, and decision making skills
• Knowledge of related applications, relational databases, and web technology

Benefits

Acumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.

EOE M/F/V/D

VEVRAA Federal Contractor