Senior Business Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst based in Ontario, Canada.

As a Senior Business Analyst, you will lead complex Electronic Data Interchange (EDI) integration projects, guiding customer implementations from initial requirements analysis through delivery and post-launch support. You will translate business needs into technical specifications and scalable integration solutions while ensuring quality, timelines, and budgets are met. Working closely with customers, internal teams, and stakeholders, you will help streamline data exchanges and improve operational efficiency across transportation processes. You will also contribute to project planning, testing, documentation, and continuous improvement. This role offers the opportunity to apply deep technical expertise in a collaborative, international environment where analytical thinking, communication, and ownership are essential.

You will oversee end-to-end integration projects, ensuring that technical solutions meet customer requirements and are delivered according to agreed schedules, budgets, and quality standards.

• Manage complex EDI integrations and major technical projects, maintaining control over scope, timelines, budgets, and deliverables.

• Analyze customer requirements and translate them into clear technical specifications.

• Estimate implementation effort and identify the resources and activities needed to deliver new solutions.

• Develop and modify complex interfaces using established standards and solutions, ensuring reliability through comprehensive testing scenarios.

• Create and maintain detailed technical specifications, project documentation, and procedures based on operational requirements.

• Communicate proactively with customers, project teams, and other stakeholders about progress, priorities, and potential issues.

• Identify opportunities for collaboration between business operations and EDI teams to improve processes and integration capabilities.

• Support colleagues through knowledge sharing, collaboration, and technical guidance.

• Follow internal policies, applicable regulations, quality standards, and professional conduct requirements.

• Contribute to quality, health, safety, and environmental objectives, including compliance with ISO 9001 requirements and sustainable working practices.

• Maintain and develop professional expertise through ongoing learning and training.

Requirements:

You bring strong experience in EDI integration and IT project delivery, combining technical proficiency with analytical thinking and effective stakeholder management. You can navigate complex data flows, coordinate multiple priorities, and work collaboratively to deliver dependable integration solutions.

• At least 3 years of experience in EDI integration.

• A degree or qualification in Computer Science or a related technical field is preferred.

• Extensive knowledge of EDI standards, particularly UN/EDIFACT and ANSI X12.

• Advanced proficiency in XML and XPath, including the ability to troubleshoot complex data flows.

• Hands-on experience implementing and managing IT projects using Agile methodologies.

• Strong knowledge and practical experience with communication protocols and integration technologies, including APIs, FTP, SFTP, AS2, and HTTP.

• A comprehensive understanding of EDI transactions within the transportation sector.

• Strong written and verbal English communication skills.

• Excellent analytical, problem-solving, and critical-thinking abilities.

• Effective stakeholder collaboration, active listening, and communication skills.

• Strong organizational and time-management skills, with the ability to plan, prioritize, and manage multiple tasks to meet deadlines.

• A collaborative mindset, combining the ability to support a team with the initiative to work independently.

• Adaptability and professionalism when working across diverse teams and environments.

• A commitment to ethical conduct, continuous learning, quality, health and safety, and sustainability.

Benefits:

• Starting salary of CAD 76,000, with the final compensation package determined by experience and internal equity.

• Eligibility for additional employee benefits.

• Full-time position based remotely in Ontario, Canada.

• Opportunities to develop technical expertise and grow professionally within an international transport and logistics environment.

• Collaborative working environment that encourages ownership, teamwork, transparency, and continuous improvement.

• Regular working hours, with occasional additional hours required by business needs.

• Occasional travel may be required.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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