Senior Data Analyst

• You’ll be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible
• Analyse and query data using SQL
• Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
• Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves
• Develop, optimise and action daily operational process controls
• Investigate, help diagnose and resolve issues
• Automate recurring MI and optimise processes using SQL and Python
• Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team
• ⏰ Working Hours ⏰
• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
• Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

Benefits

• 28 Days of Holidays - Plus Public Holidays: Take 28 days to unwind and recharge, plus all public holidays! We prioritize your work-life balance so you can enjoy life outside of work. 🌟
• Private Healthcare with Bupa - Your Health, Our Priority: Get comprehensive care with Vitality’s private healthcare, where your medical history is disregarded, ensuring peace of mind whenever you need it.
• Chip Fitness Benefits - Your Wellbeing, Your Way: Support your fitness and mental wellbeing with access to classes, programs, and personal goals. We’ve got you covered!
• Employee Assistance Programme - We’ve Got Your Back: Access confidential support for personal or work challenges, including mental health resources and practical advice. We’ve got your back!
• Hybrid Working - Flexibility at Its Best: Work in the office 3 times a week, blending in-person collaboration with the comfort of home.
• Investing in Your Growth: We support your development with an annual training budget for courses, workshops, or conferences to help you advance your career.
• Pension: We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career!
• Company Laptop - Work Anytime, Anywhere: Get a company laptop to stay productive on the go, wherever you are!
• Working Away Policy: Work from anywhere outside the UK for up to 90 days – take your job on the go!
• Cycle to Work Scheme - Ride in Style: Enjoy the Cycle to Work Scheme and pedal your way to a healthier, greener commute.
• Season Ticket Loan

• Proficient SQL, Excel/Google Sheets and use of BI tools, with experience in Python
• Creative, with the ability to suggest solutions independently to new problems
• Strong written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions
• Experience in reviewing and providing feedback on other analysts SQL
• 3+ years of experience as a data analyst
• Numerate with an analytical mind, strong problem-solving skills and attention to detail
• Worked and enjoyed working in a fast changing, high energy business
• Fast learning, with the ability to multitask and prioritise workload appropriately
• Data storytelling and an ability to present complex solutions to a range of stakeholders
• Worked in a FinTech environment before
• A strong numerical higher degree in mathematics, scientific, engineering or computer science or another related technical discipline

• We usually respond within three days
• At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough
• Video screen with someone from our Talent team
• Technical interview with the hiring manager
• Take home task
• Final interview with our Head of Operations & Operations Lead