Senior Director (2377)

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Strategic Leadership
  • Translates organizational goals and strategic initiatives into actionable program-level objectives and performance metrics.
  • Leads the development and implementation of multi-program strategic plans aligned with organizational priorities and Balanced Scorecard outcomes.
  • Collaborates with senior leadership in evaluating market trends and identifying growth or service enhancement opportunities.
• Operational Oversight
  • Provides administrative and operational supervision to multiple Directors, Managers, and/or Supervisors and Clinicians.
  • Oversees day-to-day operations of assigned programs, ensuring adherence to clinical, fiscal, and regulatory standards.
  • Ensures consistent implementation of policies, procedures, and best practices across all assigned service lines.
  • Evaluates program effectiveness and drives continuous improvement initiatives to strengthen outcomes and service quality.
• Financial Stewardship
  • Oversees large-scale program budgets, ensuring fiscal accountability, cost control, and sustainability for departments under his/her purview.
  • Partners with Finance and Vice President to develop, monitor, and analyze financial reports and forecasts for assigned programs.
  • Ensures programs achieve revenue and cost-containment goals through effective resource utilization and billing oversight.
• Leadership and Staff Development
  • Provides mentorship and professional development for Directors, Managers, and emerging leaders.
  • Promotes a culture of accountability, empowerment, and continuous learning.
  • Implements workforce development strategies that align with the organization’s Learning & Growth strategic pillar.
• Stakeholder and Community Engagement
  • Serves as a senior liaison with internal and external stakeholders, including funders, regulatory agencies, and community partners.
  • Represents assigned programs in community initiatives, partnerships, and collaborative efforts.
  • Ensures programs maintain strong relationships with referral sources, accrediting bodies, and partner organizations.
• Policy, Compliance, and Risk Oversight
  • Ensures all assigned programs maintain compliance with federal, state, and accrediting body regulations.
  • Participates in policy development and risk management processes impacting multiple programs or departments.
  • Partners with Risk, Quality, and Compliance leadership to implement corrective action plans and performance improvement strategies.
• Performance and Outcome Management
  • Develops systems to monitor program data, identify trends, and implement improvements that align with organizational goals.

• • Oversees measurement of key performance indicators (KPIs), including service outcomes, client satisfaction, employee engagement, and budget adherence.