Senior Director - Head of Technology Strategy & Architecture

ROLE OVERVIEW PURPOSE OF JOB As JTC enters a new phase of growth and transformation under private equity ownership, the need for clear, actionable, and commercially grounded technology strategy has never been greater. The Head of Technology Strategy Architecture is a high-impact role responsible for shaping the long-term technology direction of the Group and driving the business to move from strategy to reality. The postholder will serve as the principal architect of JTC’s technology strategy and Value Creation Plan, translating ambitious business and PE objectives into structured, executable technology programmes. This includes defining the multi-year technology architecture vision, tracking and governing progress against the VCP, and identifying where AI and GenAI can fundamentally transform how JTC’s business delivers for clients and shareholders. This is not a passive advisory role. The postholder will be expected to challenge the status quo, advocate strongly for technology-led transformation, and act as a catalyst for change at senior leadership and board level. The ideal candidate combines a consulting pedigree with implementation credibility; someone who can design at altitude and deliver at depth, with the commercial instincts to navigate a PE-backed environment. MAIN RESPONSIBILITIES AND DUTIES T ECHNOLOGY STRATEGY VCP DESIGN Lead the design, maintenance, and evolution of JTC’s multi-year Technology Strategy — ensuring it is deeply aligned to the Group’s PE-backed Value Creation Plan and commercial growth objectives. Develop and own the Technology Value Creation Plan (Tech VCP), translating PE investment thesis and business strategy into a prioritised, sequenced, and commercially costed technology roadmap. Lead periodic strategy refresh cycles, incorporating new market developments, business priorities, and emerging technology capabilities into the plan. Produce and maintain the Group’s technology architecture blueprint — covering application, data, integration, and infrastructure layers — ensuring it is fit for scale, interoperability, and digital transformation. Provide governance oversight of architectural decisions across technology programmes, ensuring alignment to the target architecture and managing technical debt proactively. AI, GENAI TECHNOLOGY IDEATION Lead structured ideation programmes to identify where AI, GenAI, and emerging technologies can deliver material competitive advantage, operational efficiency, and new revenue opportunity for JTC. Develop the Group’s AI capability roadmap in partnership with the Chief AI Officer — defining the technical architecture underpinning AI adoption, including data pipelines, model governance, and integration patterns. Act as a senior thought leader on AI and GenAI, keeping pace with the frontier of model development and translating technology advances into practical business opportunity. Challenge business units to think differently about how technology — particularly AI — can transform client delivery, risk management, and operational throughput. Design and facilitate structured strategy and ideation workshops with senior business leadership, converting emerging ideas into investable business cases. IMPACT MEASUREMENT VCP TRACKING Own the end-to-end measurement framework for the Technology VCP — defining how initiative-level outcomes are tracked, reported, and tied to Group-level financial and operational KPIs. Build and maintain executive-level dashboards that give the Board, PE sponsors, and Executive Committee clear, real-time visibility of VCP progress, initiative health, and benefits realisation. Conduct regular VCP reviews with the Value Creation Office and Finance — stress-testing assumptions, validating delivered impact, and re-prioritising the portfolio based on performance data. Translate technical programme progress into business and financial narratives that resonate with non-technical senior stakeholders and PE investors. CONSULTING, IMPLEMENTATION DELIVERY GOVERNANCE Bring consulting-grade rigour to strategy design and programme structuring — applying structured problem-solving, clear hypothesis-led thinking, and MECE frameworks to complex technology challenges. Provide implementation credibility alongside strategic advisory — supporting the translation of strategy into delivery by shaping programme governance, workstream design, and programme architectures. Govern major technology implementation programmes against the target architecture, providing senior oversight and escalation resolution across cross-functional workstreams. Manage external advisors, consulting firms, and technology partners engaged on strategy or architecture mandates. BUSINESS TRANSFORMATION LEADERSHIP Act as a senior change agent within JTC — actively challenging business leaders to embrace technology-led transformation and holding them accountable for adoption and value realisation. Develop and maintain trusted advisory relationships with the Group Executive, CIO, PE sponsors, and Board — providing independent, commercially grounded technology counsel. Represent JTC in external forums, industry networks, and vendor engagements relevant to technology strategy and architecture. Continuously horizon-scan for technology disruptions, regulatory changes, and competitive developments that have strategic implications for JTC’s technology agenda. ESSENTIAL REQUIREMENTS Clear progressive experience across technology strategy, architecture, and transformation; ideally combining a tier-one consulting background with hands-on implementation delivery in financial services or PE-backed environments. Essential competencies and experience include: Demonstrable track record designing and delivering technology strategy and Value Creation Plans in private equity-backed businesses, financial services firms, or similarly complex multi-entity organisations. Deep experience in enterprise technology architecture, covering application portfolio, data architecture, cloud, integration, and security domains with the ability to design and govern across all layers. Strong consulting background (strategy consulting, technology consulting, or transformation advisory) with proficiency in structured problem-solving, hypothesis-led analysis, and executive communication. Proven capability in AI and GenAI strategy, including experience defining AI programme architecture, governing model deployment, and translating AI opportunity into investable business cases. Hands-on implementation experience: ability to move from strategy design to programme structuring and delivery governance, with credibility in both boardroom and project delivery environments. Track record designing and operating impact measurement frameworks and executive reporting for technology and transformation programmes, including KPI dashboards and benefits tracking. Experience working directly with PE sponsors or in PE-backed business environments, with understanding of value creation levers, investment thesis alignment, and PE reporting cadences. Strong executive presence and influencing capability; experienced in challenging senior leaders, navigating complex stakeholder dynamics, and driving change at Group level. Sector experience in trust, fund administration, wealth management, asset management, or professional financial services is highly advantageous. Relevant professional qualifications (e.g. TOGAF, MBA, CFA, or similar) are valued but not required. OUR COMMITMENT TO INCLUSION WELLBEING JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.