Senior Director of AI Operations & Enablement

• As Senior Director - AI Operations & Enablement, you will be an operator-builder who pairs executive-grade strategic judgment with hands-on technical fluency in modern AI tooling
• You will be the trusted force-multiplier for the most consequential Tech Ops priorities at Dow Jones: reengineering how work gets done across Product & Technology, prototyping AI-enabled workflows directly, and turning fragmented, manual processes into scalable, AI-native operating models
• In this high-autonomy role, you will diagnose the as-is, design the to-be, and ship the change - for quick wins and full rebuilds across a 130-year-old global news and information business
• You will report to the SVP - Head of Technology Operations
• Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions
• With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers and users
• From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints
• Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies
• You Will:
• Operate as a Strategic Force-Multiplier
• Independently own and drive critical Tech Ops priorities end-to-end, with the judgment to know when to escalate and when to ship
• Translate executive intent into structured plans, decisions, and outcomes
• Represent Tech Ops in cross-functional forums where the SVP cannot be present, with full credibility to commit and decide
• Reengineer How Work Gets Done
• Lead wholesale process reengineering across Tech Ops and adjacent Product & Technology functions
• Design target-state operating models that materially improve speed, quality, and cost
• Define measurable efficiency outcomes and own them through delivery
• Build AI-Native Workflows Directly (Hands-On)
• Prototype AI-enabled automations and internal tools
• Use modern AI coding assistants and agentic development tooling to compress build time
• Integrate AI capabilities into the SaaS stack the business already runs on
• Set the technical bar for what “AI-native” means inside Tech Ops
• Bridge Technology and the Business
• Build trusted relationships with leaders across Product, Technology, GM-led business teams and our parent News Corp organization
• Translate fluently between technical capability and business outcome
• Drive enterprise-wide AI adoption
• Influence more efficient governance processes
• Scale What Works through Systems Thinking
• Convert one-off wins into reusable playbooks, frameworks, and internal products
• Document, train, and enable others to extend the operating model
• Identify when a workstream is mature enough to staff out

Benefits

• 20 weeks of parental leave
• 4 weeks of paid caregiver leave
• Up to 4 weeks of remote work per year
• 1 paid volunteer day annually
• $700 caregiver reimbursement
• Headspace emotional wellness membership
• ClassPass fitness and wellness membership
• Financial rewards for well-being activities

• The ability to translate technical decisions into business terms and vice versa
• Hands-on technical fluency with modern AI tooling to build prototypes, automations, and internal tools with the use of AI coding assistants and agentic development environments
• Working understanding of how AI is reshaping enterprise operations
• Demonstrated ownership of cross-functional process reengineering at enterprise scale
• At least 15 years’ progressive experience spanning technology operations, product or program management, management consulting, or transformation roles
• Proven ability to balance strategic framing with tactical execution
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• Track record of operating as a trusted force-multiplier to a senior executive
• Bachelor’s degree - OR- equivalent work experience
• Strong systems thinking mentality
• Strong relationship-building instincts across Product, Technology, and business/GM stakeholders