Senior Forward Deployed Engineer, Operate

About the Role

Join a healthcare AI team delivering production agent systems for healthcare and life sciences organizations. You will own technical delivery from early client discussions through implementation and ongoing support, while bringing field insights back to the product team.

What You'll Do

• Lead client engagements from pre-sales demonstrations and requirements gathering through architecture, integration, launch, and post-launch support.

• Design and build production AI agent systems that connect with healthcare platforms such as EHR and EMR, claims, specialty pharmacy, and CRM systems.

• Run technical working sessions and present solutions to executive and technical stakeholders.

• Make independent architectural decisions, scope integrations, and resolve implementation challenges with clients.

• Share deployment learnings with the product team and develop reusable components for future implementations.

What We're Looking For

• 5 to 15 years of software engineering experience, including ownership of end-to-end production systems and complete system architecture diagrams.

• Experience deploying customer-facing software and taking responsibility for client delivery, including scoping, integration, and post-launch work.

• Hands-on experience putting LLM systems or AI agents into production, including evaluation, guardrails, and monitoring.

• Healthcare or life sciences expertise, such as health insurance, patient services, specialty pharmacy, clinical operations, or HIPAA compliance.

• Fluency with JavaScript, Node.js, TypeScript, Python, Next.js, and React, plus cloud infrastructure on AWS or GCP.

• Experience with data and machine learning pipelines, ETL/ELT, document ingestion, or predictive models is valuable.

• Strong client communication and executive presence; startup or high-growth company experience is also valuable.

• Must be a U.S. citizen or Green Card holder.

Compensation & Benefits

Base salary is $170,000 to $205,000 USD annually. Visa sponsorship is not available.

Location

Remote within the United States, with New York as the primary location.