Senior Frontend Software Engineer (Care Platform Operations)

• Solve complex, high-concurrency problems across a full-stack platform
• Build and ship quickly with tight feedback loops and real-world impact
• Own systems end-to-end, from architecture to production performance
• Work alongside experienced operators, technical leaders, and clinicians
• Help define how modern healthcare should be delivered
• We’re a performance-driven team with a strong sense of ownership and urgency. We move fast, learn quickly, and hold a high bar for what we build, and do so with a big heart — because patients depend on it
• We’re looking for a Frontend Engineer to join the Care Platform Operations team at Ro
• In this role, you’ll design, build, and maintain the provider- and care-team-facing web interfaces that power how Ro delivers care — including the surfaces for patient-provider messaging, appointment scheduling, task routing and queues, and care-operations tooling increasingly driven by AI and intelligent automation
• You’ll help shape the technical roadmap and own initiatives from ideation through design, implementation, and maintenance
• You’ll partner closely with product, design, data, clinical, and care operations teams to build high-quality, compliant experiences that reduce manual effort, improve accuracy, and help Ro scale care delivery for millions of patients
• Drive the architecture, design, and implementation of new features across the web interfaces that power Ro’s clinical and operational workflows
• Build realtime, visually engaging, intuitive interfaces that help patients seamlessly achieve their health goals and enable care teams to deliver care efficiently and safely
• Operate as an owner within your team’s domain, proactively assessing and improving application performance, accessibility, and reliability
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Actively contribute to the team’s architectural vision and technical roadmap
• Collaborate on code reviews and technical design documents to ensure consistent application of best practices across the frontend platform
• Work closely with product, design, data, and other stakeholders to build the best possible experiences for our providers, pharmacists, care coordinators, and patient advocates
• Participate in on-call rotations to ensure the reliability of production systems

Benefits

• Medical, dental, and vision membership
• Equity for all team members
• Flexible time off
• Paid parental leave, and flexible work arrangement
• Well-stocked office with snacks and bi-weekly free lunches
• Gym, learning, and development stipends

• If you’re motivated by impact, scale, and the chance to help lead the patient revolution, come build with us
• Demonstrated experience building accessible, visually engaging web applications with an eye for intuitive user-facing experiences
• A strong sense of ownership for your work, from initial technical design and implementation through to monitoring for issues and opportunities after shipping
• Demonstrated ability to collaborate with engineers, product managers, and product designers to create the best possible products
• Genuine care for the user experience, and the ability to quickly assess the right solution to achieve product and design goals in an elegant manner
• Hands-on experience with metrics instrumentation and data-driven performance tuning, using qualitative user feedback and quantitative analytics to identify opportunities
• Proficiency with React and TypeScript, plus a strong grasp of UI architecture, and client-side performance
• Comfort working at scale in a Turborepo monorepo with a shared design system — styled-components, TanStack Query, React Aria, and Playwright/Storybook-driven testing (strong fundamentals matter more than prior experience with our exact stack)
• Experience in telehealth or other highly regulated industries
• Experience building data-dense internal tools for a variety of specialized roles