Senior Manager, Vehicle Transaction Platform
Description
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
As Senior Manager, Technical Product Management, Vehicle Transaction Platform, you will lead the product team responsible for the systems that enable customers to successfully purchase a Scout vehicle.
You will own the strategy, roadmap, and performance of the platform powering registration and titling, taxes and fees, financing, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage. You will lead and develop product managers responsible for these capabilities while ensuring they operate as a cohesive, scalable transaction platform.
Working closely with consumer product, engineering, operations, finance, legal, compliance, and customer experience teams, you will establish priorities, resolve complex cross-functional challenges, and deliver the technology and operational capabilities behind Scout’s direct-to-consumer transaction experience.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
Lead the Vehicle Transaction Product Team
- Lead, coach, and develop a team of specialized technical product managers.
- Establish clear ownership, priorities, objectives, and measurable outcomes across the team.
- Empower product managers to lead their domains while holding the team accountable for end-to-end customer and business outcomes.
- Establish effective planning, prioritization, and decision-making practices.
- Assess organizational capacity and build the product capabilities needed as Scout grows.
Define Vehicle Transaction Strategy
- Own the vision, strategy, operating model, and roadmap for Scout’s Vehicle Transaction Platform.
- Translate business objectives into measurable customer, operational, and platform outcomes.
- Prioritize investments across transaction domains, balancing near-term business needs with long-term scalability.
- Guide the platform’s evolution as Scout expands its products, markets, and transaction capabilities.
- Communicate strategy, priorities, trade-offs, risks, and investment needs to senior leadership.
Own the End-to-End Transaction Platform
- Oversee product capabilities spanning registration and titling, taxes and fees, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document management.
- Ensure these capabilities operate as a cohesive customer and operational journey.
- Partner with engineering leadership on platform architecture, system boundaries, integrations, data flows, and technical investments.
- Lead product strategy for third-party transaction partners and integrations, including APIs, data contracts, service expectations, and exception handling.
- Evaluate build, buy, and partner decisions based on customer value, operational impact, cost, risk, and scalability.
- Ensure the platform is scalable, secure, compliant, resilient, observable, and auditable.
Drive Execution and Business Outcomes
- Partner across consumer product, engineering, operations, finance, legal, compliance, customer support, vehicle delivery, and customer experience.
- Align stakeholders on priorities, ownership, dependencies, and execution plans.
- Navigate complex cross-functional decisions and resolve competing business and technical priorities.
- Establish and monitor KPIs such as transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution.
- Use customer insights, operational feedback, and platform data to continuously improve outcomes.
- Provide leadership with clear visibility into product performance, delivery progress, dependencies, capacity, and material risks.
Location & Travel Expectations:
- This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC, or San Ramon, California.
- This role requires 3 days per week in the office, with regular in-person meetings and events. Subject to change.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
Product and People Leadership
- 10+ years of relevant experience, including demonstrated experience leading and developing product managers responsible for complex technical products or platforms.
- Experience setting team objectives, delegating ownership, managing performance, and developing product talent.
- Proven ability to establish direction and operating structure when problems or requirements are not clearly defined.
- Ability to balance people leadership, product strategy, portfolio management, and execution accountability.
Domain and Platform Experience
- Experience leading products across multiple transaction, commerce, or regulated domains, such as financing, identity and fraud, taxes and fees, registration and titling, trade-ins, or document management.
- Experience managing dependencies across customer experiences, enterprise systems, operational workflows, and external partners.
- Strong technical fluency across APIs, system architecture, workflow orchestration, event-driven systems, data models, and enterprise integrations.
- Ability to partner effectively with engineering leaders on technical trade-offs, architecture, sequencing, and platform investments.
- Familiarity with security, privacy, compliance, resilience, and audit requirements.
- Direct-to-consumer automotive experience is strongly preferred.
Leadership Skills
- Strong people leadership, coaching, delegation, and organizational development skills.
- Exceptional communication, collaboration, negotiation, and stakeholder management skills.
- Ability to influence senior leaders and cross-functional partners while maintaining productive working relationships.
- Strong systems thinking and analytical decision-making skills.
- Ability to establish direction, align teams, and drive decisions in ambiguous environments.
- Sound judgment and the ability to make timely decisions with incomplete information.
Education
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Corporate Vehicle Program with:
- Eligibility for 1 assigned vehicle
- A mobility stipend
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $180,000.00 - $220,000.00
Initial California base salary range= $198,000 - $242,000
Internal leveling code: M7
Notice to applicants:
- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].
Skills
As published by greenhouse · 31 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (9)
- Preferred First Name optional
- Please provide a link to your LinkedIn profile.
- Please provide a link to your personal or professional website (optional). optional
- What is your preferred name? optional
- What is your current location: city?
- If referred, please list the name of the person who referred you. optional
- If Yes, please specify which Volkswagen Group company and dates of employment optional
- If Yes, please provide name(s) of individual(s) and your relationship to them. optional
- Are you subject to any restriction that could prevent or limit your ability to work for Scout Motors (e.g., non-compete agreement with your former employer)?
Pick from a list (19)
- What are your gender pronouns? optional
- How many years of relevant, professional experience do you have?
- Do you have experience in manufacturing, OEM, Tier I supplier, or automotive industries?
- How many relevant years of experience do you have, including demonstrated experience leading and developing product managers responsible for complex technical products or platforms?
- What is the highest level of education you have completed?
- Are you able to meet the travel requirements outlined in the job description, including the expected type, location, and frequency of travel for this role?
- This role may include on-site work, including attendance at in-person meetings or events, as outlined in the job description. Are you able to meet the on-site requirements for this role?
- The job description includes a stated initial base pay range. Final pay will be determined based on factors such as skills and experience, and offers will not exceed the posted starting base pay range. Do you acknowledge and agree to these compensation terms?
- This role is based out of the Scout Motors headquarters in Charlotte, North Carolina. Employees must live within 60 miles of the site for commuting. If you are not currently within that distance, relocation within 3-6 months of your start date may be required. Please select the option that best describes your current situation:
- Which Scout Motors location are you closest to?
- What is your current state of residence?
- Where did you hear about us?
- Are you legally authorized to work in the United States?
- Do you currently require sponsorship for employment visa status (e.g., H-1B, F-1, M-1, etc.) to work in the United States?
- Will you in the future require sponsorship for employment visa status (e.g., H-1B, F-1, M-1, etc.) to work in the United States?
- Do you currently work for Scout Motors?
- Are you currently employed by, or have you previously been employed by, Volkswagen Group or any of its subsidiaries, including but not limited to Scout Motors, Audi, Porsche, Bentley, Ducati, CUPRA, SEAT, or ŠKODA?
- Do you have any professional or personal connections to individuals currently employed by Scout Motors or any of its subsidiaries or related entities (for example, Volkswagen Group companies), including relationships as a colleague, friend, or family member?
- I confirm that the information I have provided in my application and resume is true, complete, and accurate to the best of my knowledge. I understand that any false, misleading, or omitted information may result in disqualification from consideration, withdrawal of an offer, or termination of employment if already hired. I also understand that any offer of employment is contingent upon the successful completion of pre-employment screening, which may include background checks, verifications, and other job-related requirements in accordance with applicable law.
Written answers (3)
- Please list any relevant professional certifications you currently hold. optional
- This role is based out of the Scout Motors location in San Ramon, California. Employees must live within 60 miles of the site for commuting. If you are not currently within that distance, relocation within 3 months of your start date may be required. Please state one of the following: I live within 60 miles of the San Ramon, CA location I do not live within 60 miles but I am willing to voluntarily relocate within 3 months of the start date I do not love within 60 miles and will not relocate with relocate within 3 months of the start date Please select the option that best describes your current situation:
- Do you have any conflicts of interest that could affect your ability to perform the duties of the role you are applying for at Scout Motors, including financial interests held by you or your immediate family in competitors, vendors, or clients relevant to this role, or any personal or professional relationships that could create a conflict? Please describe any such conflicts.