Senior Operational Support Manager - Yorkshire and The Humber Probation Service - Corporate Services - Court - Various Locations - Full-Time (Ref: 24050)
Posted
HP
HM Prison & Probation Service Senior Operational Support Manager - Yorkshire and The Humber Probation Service - Corporate Services - Court - Various Locations - Full-Time (Ref: 24050)
Description
- Job grade: Other
- Contract type: Permanent
- Type of role: Operational Delivery
- Working pattern: Full-time
- Number of jobs available: 1
Location
This position is based at BARNSLEY MAGISTRATES BARNSLEY, S70 2HW, BEVERLEY MAGISTRATES BEVERLEY, HU17 9EJ, BRADFORD COMBINED BRADFORD, BD1 1JA, DONCASTER CROWN DONCASTER, DN1 3HS, GRIMSBY MAGISTRATES GRIMSBY, DN31 1NH, HARROGATE MAGISTRATES HARROGATE, HG1 1EL, HULL & HOLDNESS MAGISTRATES HULL, HU1 2AD, KINGSTON-UPON-HULL COMBINED KINGSTON UPON HULL, HU1 2EZ, LEEDS COMBINED LEEDS, LS1 3BG, NPS CITY COURTS BRADFORD, BD1 1LA, NPS KIRKLEES MAGISTRATES COURT, HD1 2NH, NPS LEEDS MAGISTRATES COURT LEEDS, LS1 3AP, NPS THE COURT HOUSE SKIPTON, BD23 1HU, SHEFFIELD COMBINED SHEFFIELD, S3 8PH, SHEFFIELD MAGISTRATES SHEFFIELD, S3 8LU, YORK CROWN YORK, YO1 9WZ, YORK MAGISTRATES YORK, YO1 9RE
About the job
Job summary
Please refer to Job Description
Job description
About the Role
This is an exciting opportunity for the successful candidate to lead YatH’s service delivery strategically and operationally to our Courts. Additionally a key aspect of this role will also be to act as the board manager for the Effective Targeting Board through its pilot by formulating, managing, and monitoring priorities. This is a critical role in operationalising the objectives and decisions of the Board and working effectively with senior managers and operational staff across the region to develop a culture of effective targeting.
Key Responsibilities
- Representation for the YatH Region and the National Court Strategy Group (NCSG), ensuring that all national court related policies and practices are implemented and embedded operationally.
- Line management of the YatH Enforcement Quality Assurance Hub (EQAH) Senior Probation Officer.
- Act as a core member of the Court Sub Group (and Rehabilitation Steering Group as required) to assist the region’s delivery against the priorities, objectives and activities of the regional delivery and quality plans.
- Lead the Court SPO forum and escalate queries to the Court sub group and Rehabilitation Steering group.
- Oversee and actively lead the Sentencer engagement strategy of the YatH, improving and enhancing judicial and HMCTS stakeholder engagement, including attendance at the Probation Liaison Forums
- Support for the Regional Probation Director, Heads of Operations and Court lead to drive improvements in regional court performance and ambitions.
- Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity and cohort targeting.
- Oversee and work in close collaboration with Heads of PDUs / Deputy Heads and Court SPOs to improve all aspects of Court performance and effective targeting. Where necessary, directly supporting Court Teams and PDUs to improve sentencing outcomes.
- Develop the Effective Targeting Board work plan and review progress against the Board’s priorities and objectives.
- Coordinate information gathering for HMIP inspections and OSAG audits.
- Work in collaboration with the Performance & Quality and Learning & Development Teams to improve the quality of PSR delivery.
- Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity, cohort targeting by compiling monthly court work analysis to support PDUs.
Person specification
Please refer to Job Description
Qualifications
A qualification in one of the following areas:
Probation Qualification Framework Graduate Diploma/Honours Degree in
Community Justice integrated with Level 5 Diploma in Probation Practice.
Or, a qualification which was recognised at the time of qualification by the
Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
o Diploma in Probation Studies
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option)
Knowledge of the wider criminal justice system
Probation Qualification Framework Graduate Diploma/Honours Degree in
Community Justice integrated with Level 5 Diploma in Probation Practice.
Or, a qualification which was recognised at the time of qualification by the
Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
o Diploma in Probation Studies
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option)
Knowledge of the wider criminal justice system
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Delivering at Pace
- Communicating and Influencing
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- To be asked at interview
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link:
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the
Civil Service People Plan (opens in a new window)
and the
Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available.
You may want to save a copy for your records.
Contact point for applicants
Job contact :
- Name : SSCL Recruitment Enquiries Team
- Email : [email protected]
- Telephone : 0345 241 5358
Recruitment team
- Email : [email protected]
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
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