Senior P&C Operations Specialist

• Are you ready to be a founding member of a newly established Nordic team within a global leader in software and cloud solutions?

• Do you enjoy solving complex operational challenges in a fast past environment while helping shape the future of People & Culture Operations across the Nordics?

• Do you want to grow into a trusted subject matter expert while partnering with stakeholders across HR, Payroll, HRIS, Finance and IT?

Location: Oslo, Norway | Reports to: Regional P&C Operations Team Lead | Work Arrangement: Hybrid | Visa Requirements: Valid work permit in Norway | Language Requirements: Fluent English and at least one Scandinavian language | Learn more: softwareone.com

As our new P&C Operations Specialist, you will be one of the founding members of our newly established Nordic P&C Operations team, helping shape the future of People & Culture operations across the Nordics within a global software and cloud solutions organization. You will play a key role in delivering high-quality HR operations, driving continuous improvement, and creating scalable processes that enhance the employee and manager experience across the region. Over time, you will have the opportunity to grow into a trusted subject matter expert, contributing to the development of future processes, standards, and ways of working across Nordic People & Culture Operations.

Key Responsibilities

• Deliver high-quality end-to-end People & Culture Operations support across the employee lifecycle, adapting to changing priorities while ensuring a positive employee and manager experience

• Resolve employee and manager inquiries through ServiceNow and other service channels

• Execute People Operations processes in a changing environment while maintaining compliance, data integrity and service quality

• Build, document, standardize and continuously improve operational processes and knowledge resources across the Nordics

• Partner with HRBPs, Payroll, HRIS, Finance, IT and global Operations teams to solve operational challenges and deliver integrated People solutions

• Analyze service trends, recurring issues and operational metrics to identify insights, adapt processes and drive continuous improvement