Senior Product Manager

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Senior Product Manager, you own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform. You operate largely independently, tackle open-ended and ambiguous problems, and bring cross-functional teams together around a shared vision. You are expected to have deep expertise in your domain and leverage AI-powered capabilities to rapidly shape the next generation of commerce for the world's largest retailers and brands.

At Rithum, all team members are expected to leverage AI to work smarter, accelerate decision-making, automate repeatable work, and improve outcomes. You are encouraged to continuously identify opportunities to apply AI, data, and scalable processes to enhance productivity, drive innovation, and deliver greater value for our clients, partners, and teams while maintaining appropriate judgment, quality, security, and compliance.

Responsibilities

Product Strategy & Roadmap

• Own the roadmap for your product area, making decisions on scope, sequencing, and trade-offs that align client needs with Rithum’s business goals.
• Shape the vision and strategy for your product area, translating client and market insights into clear goals and measurable success metrics.
• Use AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to ground roadmap and prioritization decisions in evidence, verifying outputs before you rely on them.

Client Discovery & Advocacy

• Champion the voice of our clients, triaging incoming requests with urgency and follow-through and building relationships grounded in trust.
• Use AI tools to synthesize client interviews, support tickets, and survey feedback into themes, opportunity areas, and prioritization inputs that inform product decisions.
• Prototype product concepts and workflows with AI (e.g., user flows, wireframe descriptions, low-fidelity mocks) to validate ideas and reduce risk before engineering investment.
  

Delivery & Execution

• Lead product development from concept to launch (e.g., PRDs, prioritization, client discussions, testing and QA, change management, client adoption), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Track development progress, report status to stakeholders, and manage product release cycles, supporting testing and validation to ensure high-quality releases and a seamless user experience.
• Use AI as a default for recurring deliverables such as PRDs, one-pagers, release notes, and status updates, leading each with what the reader needs and applying editorial judgment to keep quality and clarity high.
  

Collaboration & Influence

• Collaborate with engineering, design, and partner teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Influence designers, engineers, and cross-functional partners to deliver at a fast velocity while meeting product validation and QA standards.
• Gain stakeholder buy-in on product strategies, goals, and initiatives, balancing urgency with resource availability, and mentor newer teammates by sharing the AI prompts and workflows that work.

Qualifications

Minimum Qualifications

• 3+ years of product management experience in the SaaS industry with a complex, enterprise-level product.
• Experience as a Product Manager on AI-powered products, AI workflows, or data and insights platforms.
• Experience across the full product development lifecycle, including setting product goals, measuring results, and quantifying the impact of features on the business.
• Experience driving strategy and execution for complex, integrated software ecosystems, including unifying multiple platforms.
• Experience delivering cross-functional projects with engineering and design teams.
• Experience using product analytics tools to measure product performance and inform decisions.
• Experience working directly with enterprise-level clients.
• Experience using AI tools to synthesize client research, prototype product concepts and workflows, and draft product documentation (e.g., PRDs, release notes, one-pagers), applying editorial judgment to the output.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making.

Preferred Qualifications

• 5+ years of product management experience.
• Product management experience at a leading technology company or fast-growing startup, preferably in eCommerce or marketplace platforms.
• Experience working on a global product management team.
• Experience working with vendors and internal teams to deliver projects.
• Intrapreneurial or founder mindset with a positive, growth-oriented outlook and a strong bias to action.
• Strong written and verbal communication skills, including tailoring your message to any audience and explaining technical concepts to non-technical audiences.
• Comfort presenting product strategy and impact to stakeholders across all levels of the organization.
• Ability to manage multiple projects at once in a fast-paced environment.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $135,000-$200,000 per year.

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.