Senior Salesforce & AWS Solutions Engineer

### **Job Title:** Senior Salesforce & AWS Solutions Engineer **Experience:** 8+ Years\ **Job Summary:** We are seeking a highly experienced and motivated **Senior Salesforce & AWS Solutions Engineer** to join our team. The ideal candidate will have a strong technical background with proven hands-on experience in Salesforce platform development and AWS cloud services. This individual will lead solution architecture, develop robust integrations, mentor junior developers, and play a key role in driving digital transformation using Salesforce and AWS technologies. --- ### **Key Responsibilities:** - Design, develop, and maintain solutions on Salesforce Service Cloud, Sales Cloud, and Marketing Cloud using Lightning Web Components (LWC), Apex, SOQL/SOSL, Visualforce, and Flows. - Integrate Salesforce with AWS services, including Lambda, API Gateway, DynamoDB, S3, Kinesis, and Kendra. - Lead the design and implementation of Amazon Connect CTI Adapter and WebRTC browser-based CCP within Salesforce. - Architect and implement secure enterprise-grade integrations and workflows with AWS and Salesforce using best practices. - Build and maintain Salesforce solutions with a focus on performance, scalability, and reusability. - Define and implement call routing, profiles, queues, emergency messages, holiday scheduling, and dynamic messaging in Amazon Connect. - Develop Infrastructure as Code (IaC) using AWS CloudFormation and Terraform. - Write and manage IAM roles following AWS security best practices. - Mentor junior developers and guide the team in adopting best coding and integration practices. - Troubleshoot and resolve complex technical issues and provide long-term solutions. - Collaborate with cross-functional teams and stakeholders to gather and translate business requirements into scalable technical solutions. - Maintain clear and up-to-date documentation for systems, configurations, and processes. --- ### **Required Skills and Qualifications:** - Bachelor’s degree in Computer Science or related field. - 8+ years of overall development experience, with deep expertise in JavaScript, Python, Node.js. - 5+ years of hands-on Salesforce development experience including LWC, Apex, Visualforce, Flows, SOQL, SOSL, and Salesforce APIs. - Strong experience with Salesforce integration, security, and Lightning components. - Proven experience with Amazon Connect and AWS services (Lambda, S3, API Gateway, DynamoDB, Kinesis, Kendra). - Expertise in CTI integrations and browser-based CCP implementations within Salesforce. - Proficient in AWS CLI, SDKs, Terraform, and CloudFormation for infrastructure deployment. - Demonstrated leadership in development teams and mentoring engineers. - Strong communication skills and experience working with clients and cross-functional teams. - Ability to document processes and maintain technical documentation. --- ### **Preferred Qualifications:** - Salesforce and/or AWS Certifications (e.g., Salesforce Platform Developer, AWS Solutions Architect). - Experience with CI/CD pipelines and DevOps practices. - Familiarity with secure coding practices and compliance standards.