Senior Salesforce Marketing Cloud Business Analyst

We are seeking a Senior Salesforce Marketing Cloud Business Analyst to join a dynamic team supporting a leading international food retail group with strong local supermarket brands across multiple European markets.

This position is for a Business Analyst role within the Salesforce Marketing Cloud team servicing supermarket brands across Belgium, Serbia, Romania, the Czech Republic, and Greece. You will be part of a larger BA team under a BA lead, collaborating closely with colleagues to divide and manage topics effectively.

Responsibilities

• Serve as a subject matter expert and analyst/consultant to understand customer's needs, gather and document requirements
• Help clients understand the best mix of technologies, design solutions and services, and how they should be delivered to maximize effectiveness
• Collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
• Work to understand the intersection between technology, customers, and business to cultivate business development opportunities
• Stay abreast of current and emerging digital trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
• Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client

Requirements

• Bachelor's degree or higher
• 3+ years of hands-on experience working in at least 2 verticals
• End-to-end delivery experience of at least 1 software delivery project
• Familiarity with emerging digital trends and their application in the industry (Service Focus)
• Capability to understand high-level business ideas, assess impact, and break them down (user stories) to assist with service design and delivery
• Strong Agile mindset and understanding of other development methodologies
• Excellent interpersonal, communication, and client management skills
• English proficiency at an Upper-Intermediate level (B2) or higher

Nice to have

• Proven expertise across various Salesforce clouds (Sales, Marketing, Service, and Platform clouds, etc.) and Lightning components
• In-depth understanding of Salesforce technologies, including clouds, offerings, custom development, and integration
• Proven background in working with and preparing requirements for integrations

Benefits

We gather like-minded people:

• Top tech minds driving innovation in AI, cloud and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid by design mode and opportunity to work remotely within Poland
• Chance to work abroad for up to 60 days annually
• Business-driven relocation opportunities

We provide growth opportunities:

• Career development programs
• Thought leadership, mentoring, soft skills and well-being programs
• Certification (Anthropic, Gemini, GCP, Azure, AWS)
• English classes

We cover it all:

• Stable pay
• Participation in the Employee Stock Purchase Plan with a 15% discount
• Benefits package (health insurance, multisport, shopping vouchers)
• Referral bonuses up to $2,000
• Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
• Corporate, social and well-being events

Please, note:

• Benefits listed above are available to employees only
• We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
• We will reach out to selected candidates exclusively