Senior Software Engineer (LLM Observability)

• The team builds observability for AI in Honeycomb. We help customers see what their agents are doing, what those agents cost, and where errors happen. We also give them insight into individual conversations so they can debug them
• We’re bringing LLM and agent observability together, and we own both the data foundation and the product experiences built on top of it
• You’ll work in a small, cross-functional group of engineers with a dedicated product manager and designer, shipping features customers use in production. If you want to define how people understand and debug AI systems, this is the team for you
• Own end-to-end development of AI observability capabilities, from ingestion to in-product visualizations
• Architect and evolve the data model and infrastructure that let us observe agents and their ecosystems across the Honeycomb product
• Build systems that analyze and surface AI-specific signals, such as cost, token usage, errors, and anomalies
• Collaborate with product and design partners to make sure what we build is usable, intuitive, and unlocks meaningful user workflows
• Teach best practices for exploring and understanding AI system behavior across conversations and workloads
• Iterate through fast feedback loops and experimentation, and share both wins and failures

Benefits

• 100% covered medical, dental, vision, HSA, FSA, disability, and more
• Unlimited PTO, synchronous company break, paid sabbatical, and expressed minimum for time to recharge
• 401K retirement plans and fully paid life insurance
• Up to 16 weeks paid leave regardless of path to parenthood; flexible hours for returning parents and caregivers
• $10K to cover gaps in insurance, in support of adoption, surrogacy, preservation, and family-planning costs
• $600 per year to spend on the perks you care for most
• A stake in our success
• Generous new hire equity, and refresh grants
• Annual $1,500 development stipend; funding for cognitive coaching; and a focus on career pathing
• $500 new hire home setup stipend and $200/mo for wifi, phone and co-working

• A track record of working closely with product managers and designers
• Regular, hands-on use of AI tools in your day-to-day engineering work
• Experience shipping customer-facing features at a SaaS company, beyond internal tooling
• Bonus: Hands-on experience with observability tooling, such as OpenTelemetry
• Significant software engineering experience, with a record of shipping and owning features end to end
• Experience being on call. You’d join our rotation after about 90 days
• Bonus: Experience building LLM or agent-powered features in production
• A track record of navigating ambiguity in a fast-moving field where requirements shift and experimentation is a core part of the job
• Full-stack range, with proficiency in backend development (Go and/or Python) and frontend development (TypeScript and React)