Senior Solutions Architect

• We’re looking for a Senior Solutions Architect to play a critical role in designing solutions for our largest and most complex enterprise customers
• You’ll lead discovery, solution design, and data mapping across sophisticated implementations, ensuring we deeply understand a client’s requirements and translate them into a clear, scalable solution before implementation begins
• This role sits primarily within our post-sales organization, with a particular focus on our e-billing customers, while also partnering with our pre-sales team on complex enterprise opportunities where technical feasibility, integrations, and solution design need to be established early
• You’ll work closely with senior client stakeholders as well as teams across PERSUIT, including Sales, Onboarding, Integrations, and Product
• You’ll also help strengthen our broader solutions capability by coaching and developing team members and serving as an escalation point for our most complex solution challenges
• If you enjoy solving complex problems, translating business needs into thoughtful technical solutions, and helping both customers and internal teams navigate sophisticated implementations, we’d love to hear from you
• Lead discovery, solution design, and data mapping for our largest and most complex enterprise onboarding projects, including data curation and reporting, invoice approval workflows, and integrations
• Translate client requirements into clear solution designs and implementation briefs so our Onboarding and Integrations teams can execute against a well-defined scope and desired end state
• Partner directly with senior client stakeholders across Legal, Procurement, Finance, and IT to understand business processes, technical requirements, and desired outcomes
• Scope complex integrations with enterprise systems such as Workday, Oracle, NetSuite, and similar AP and financial systems
• Identify and document non-standard commitments and requirements, including custom configurations, roadmap dependencies, timeline considerations, and unique data requirements, and ensure they are carried through implementation
• Remain involved throughout implementation to provide solution oversight and guidance, while enabling other team members to own the day-to-day configuration and execution
• Partner with Solutions Consultants on complex enterprise pre-sales opportunities to validate technical fit, solution feasibility, and implementation considerations before contracts are signed
• Coach and upskill Onboarding Managers and Solutions Consultants, helping the broader team independently manage routine solution design while serving as an escalation point for more complex challenges
• Bring insights from implementation back into our sales and discovery processes to improve scoping, discovery questions, effort estimates, and customer expectations
• Partner with Product and other cross-functional teams to help inform future product capabilities and roadmap direction, including opportunities to leverage AI to better support our users

Benefits

• Time Off
• Retirement Contribution Plans
• Medical, Dental, & Vision Plans
• Learning & Development Allowance
• Wellness Allowance
• Charity Matching Program
• Paid Time to Volunteer
• Employee Referral Bonus Program
• Paid Parental Leave

• Experience mapping and scoping integrations across enterprise systems, including ERP, AP, financial, or other business-critical platforms
• Demonstrated experience leading discovery and solution design for complex, high-stakes enterprise customers
• Senior-level experience in solutions architecture, solutions consulting, technical implementation, or a similar customer-facing technical role within legal technology, e-billing, or a comparable enterprise SaaS environment
• Confidence working directly with senior client stakeholders, including Legal, Procurement, Finance, and IT leaders
• Strong ability to translate complex business, process, data, and technical requirements into clear and actionable solution designs
• Ability to operate cross-functionally and bring structure and clarity to complex or ambiguous customer requirements
• 7+ years of relevant experience, with several years operating in a senior or lead solutions role
• Direct experience within legal technology, e-billing, or legal spend management
• Experience with enterprise systems such as Workday, Oracle, NetSuite, or similar platforms
• Experience coaching, mentoring, or upskilling others in a technical, implementation, or solutions capacity
• Experience supporting both pre-sales solution design and post-sales implementation in an enterprise SaaS environment