Senior Solutions Engineer

• The Senior Solutions Engineer plays a critical role in FISPAN’s Solutions Team, collaborating across departments to ensure the success of FISPAN’s products
• This role involves engaging directly with Bank Partners and internal teams, leading technical and strategic discussions, designing efficient technology solutions, and improving FISPAN’s end-to-end processes. The ultimate goal is to empower FISPAN’s partners and their clients to automate treasury and payment operations while driving internal process enhancements that support business growth
• Engage with FISPAN partners and prospects to deliver customized product demonstrations tailored to their unique needs
• Leverage market and technical expertise to provide strategic consultation on partner product strategies. This includes designing optimal technology and go-to-market solutions for our partners
• Analyze bank product specifications to design and deliver best-in-class technical solutions
• Collaborate with sales, product, and service operations teams to develop optimal go-to-market strategies for FISPAN products across the partner ecosystem
• Lead internal strategic initiatives aimed at automating and improving FISPAN processes to drive efficiency and revenue growth
• Lead technical scoping and draft detailed specifications for Statements of Work (SOWs)
• Create and present strategic pitch decks to banks and new partners to introduce and highlight new product functionality
• Act as a mentor and technical guide for junior members of the Solutions Team, fostering their professional growth and ensuring best practices
• Join FISPAN as a Senior Solutions Engineer and play a key role in shaping innovative solutions, fostering client relationships, and driving process improvements that solidify FISPAN’s position as a market leader in ERP Banking

Benefits

• 4-Week Vacation
• Health & Wellness Coverage
• 100% Parental Leave Top-Up
• Downtown Vancouver Offices & Amenities including fitness centre
• Daily Coffee Runs & Weekly Team Lunches
• MacBook / Apple equipment

• Minimum 5+ years of experience in solutions engineering, product management, or a similar role, preferably in financial services or financial technology
• Excellent presentation and communication skills, with the ability to convey technical concepts effectively to diverse audiences
• Strong ability to create technical documentation, including process workflows and requirements documents
• Proficiency in reading and interpreting technical specifications, transforming complex details into accessible, user-friendly content
• Comprehensive knowledge of connectivity standards such as authentication, encryption, secure transmission, and APIs
• Highly motivated, self-directed individual who can manage multiple initiatives and meet tight deadlines
• Proven relationship-building skills with both internal stakeholders and external partners
• Familiarity with data standards such as XML and JSON
• Proficiency in leveraging AI tools and Model Context Protocol (MCP) to streamline workflows, drive day-to-day efficiency, and enhance technical output.
• ERP ecosystem experience will be a differentiating skill as well
• Prior experience in financial services or financial technology is highly desirable
• Experience in a consulting or sales role is also a benefit for this role