Senior Staff Software Engineer, AI Developer Experience
Description
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi's AI Platform team builds the foundation that lets every engineer at SoFi ship faster, safer, and with more leverage from AI. Our AI Developer Experience (AI DevEx) team owns SoFi's interactive coding strategy and the underlying infrastructure: AI economics, coding harnesses and harness vending, our evaluation platform, the AI Gateway, and intelligent model routing.
As a founding Senior Staff Software Engineer, you'll be the technical lead and subject matter expert for this area across AI Platform: setting architecture, shaping the interactive coding strategy, and leading work across Autonomous Coding, CI/CD, Code Factory, and our customer engineering teams.
What you’ll do:
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Set Technical Direction: Define and drive the architecture for the enterprise AI Gateway, model routing, automated evaluation platform, and harness vending, ensuring seamless support for interactive and autonomous workflows across multiple business units.
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Shape Strategy & Roadmaps: Proactively identify systemic developer productivity bottlenecks, translate opportunities into a 12–24 month technical roadmap, and execute high-impact design and build initiatives.
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Lead AI Economics Engineering: Architect cost models, metering systems, telemetry, and adaptive routing policies that balance model accuracy, latency, and operational spend across the engineering organization.
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Drive Cross-Group Initiatives: Plan and technically lead initiatives spanning multiple engineering teams; establish shared interfaces and platform contracts with Autonomous Coding, CI/CD pipelines, and Code Factory.
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Resolve Architectural Deficiencies: Identify and remediate root causes of complex architectural bottlenecks (latency, throughput, state management, dependencies) across distributed systems.
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Evaluate Build-vs-Buy Choices: Continuously assess emerging AI tooling and foundational models, recommending vendor-neutral, future-proof integration patterns.
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Represent Group Architecture: Lead department-level technical planning, establish architectural RFC standards, and facilitate rigorous design reviews across product areas.
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Raise Operational Excellence: Set production standards for resilience, testing, and deployment; act as a lead incident resolver capable of coordinating responses to high-severity incidents and driving post-incident reviews to root-cause prevention.
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Mentor & Elevate Talent: Actively coach and develop Senior (IC3) and Staff (IC4) engineers, cultivating an engineering culture of craft, ownership, and psychological safety.
What you’ll need:
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Education & Minimum Experience Requirements: Bachelor’s Degree + 4+ Years of Experience OR Master’s Degree + 3+ Years of Experience in software engineering, computer science, or a related technical field.
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Proven track record of technical leadership on software initiatives spanning multiple teams and complex distributed architectures.
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Adept system design capability with large-scale, high-availability distributed systems, platform infrastructure, and cross-domain APIs.
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Hands-on engineering experience building with LLM-based architectures, model APIs, and AI-assisted development tools (coding agents, developer harnesses, prompt/context evaluation, tool integration).
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Hands-on experience designing or operating model evaluation pipelines, AI proxies/gateways, or dynamic routing systems.
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Demonstrated ability to analyze infrastructure unit economics, capacity trade-offs, and operational telemetry.
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Exceptional communication and cross-functional leadership skills, with a track record of driving technical alignment across engineering squads and leadership.
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Commitment to engineering best practices, security guardrails, data privacy, and maintainable software design.
AI-Assisted Engineering Expectations:
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Use AI tools responsibly to accelerate prototyping, explore new architectures, and streamline ramp-up across new domains.
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Review AI-generated code and architecture critically, enforcing rigorous automated testing, safety, and long-term maintainability.
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Adhere strictly to data-handling and security protocols to safeguard proprietary and member data.
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Elevate team productivity by sharing effective AI development workflows, spec templates, and evaluation guardrails.
Nice to have:
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Experience designing or scaling internal developer platforms (IDPs) and developer tooling at enterprise scale.
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Practical exposure to FinOps frameworks for tracking and optimizing cloud or AI compute spend.
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Direct experience developing autonomous agentic workflows or deep integrations into engineering development lifecycle tools.
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Background in financial technology, banking platforms, or regulated engineering environments.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
Skills
As published by greenhouse · 21 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (10)
- LinkedIn Profile optional
- Website optional
- Preferred Name (if different from legal name) optional
- Today's Date of Application (MM/DD/YY Format)
- Home Address Line 1
- Home Address Line 2 optional
- Home Address City
- Home Address State
- Home Address Zip Code
- Home Address CEP (Brazil Only) optional
Pick from a list (11)
- Will you now or in the future require SoFi to commence (“sponsor”) an immigration case in order to employ you?
- Have you worked at or been a consultant for SoFi or any company subsequently acquired by a SoFi entity (including Galileo Financial Technologies, Technisys, Wyndham Capital Mortgage, Zenbanx, 8 Securities, and/or Golden Pacific Bancorp, Clara Lending)?
- Would you like to receive marketing communications about careers at SoFi and SoFi Tech Solutions?
- Are you authorized to lawfully work in the country where this role is located?
- I acknowledge that by providing my phone number, I agree to receive text messages from SoFi Technologies in relation to this job application. Message frequency varies. Reply STOP to opt-out of future messaging. Reply HELP for help. Message and data rates may apply.
- Are you currently employed with or have been employed by Deloitte? Deloitte is our external financial auditor and due diligence may be performed prior to employment to ensure independence requirements are met. If you indicate yes, you agree that certain information may need to be disclosed to Deloitte before employment to confirm independence.
- Are you currently a SoFi or SoFi Tech Solutions (formerly Galileo) employee?
- Do you currently hold, or intend to hold, any FINRA licenses if employed by SoFi? (i.e., Series 7, Series 24, Series 27, Series 99, etc.)
- What FINRA license(s), if any, do you currently hold?
- Are you currently located within, or planning to relocate to be within, a reasonable commute of any of this job's listed hiring locations?
- Home Address Country