Senior UX Designer (Contract, Remote First)

Key Responsibilities:

• End-to-End Ownership: Lead the design process from initial discovery and user research to high-fidelity prototyping and post-launch optimization.

• Complex Problem Solving: Simplify intricate insurance logic into clear, accessible user journeys. You’ll create service blueprints that map out the entire lifecycle of a policy.

• Data-Driven Iteration: Use product analytics and A/B testing results to validate your designs and drive conversion improvements.

• Cross-Functional Leadership: Partner closely with Product Managers and Engineering Tech Leads to ensure technical feasibility and alignment on our product roadmap.

• Design System Evolution: Contribute to and advocate for our internal design system to ensure consistency, accessibility (AODA/WCAG), and scalability across our platform.

• Mentorship: Provide thoughtful feedback during design reviews and mentor intermediate/junior designers to help elevate the team’s collective craft.

Qualifications:

• 5+ Years of Experience: Proven track record in UX/Product Design, ideally within Fintech, Insurtech, or complex SaaS environments.

• Portfolio of Impact: A portfolio that showcases your thinking process—not just final screens. We want to see how you handled constraints and navigated complex user flows.

• Tool Mastery: Expert-level skills in Figma and familiarity with modern hand-off and research tools.

• Strategic Mindset: Ability to balance "blue-sky" vision with the "MVP" reality of an agile, fast-moving startup.

• Communication: You can articulate the why behind your design decisions to stakeholders, turning data and research into compelling narratives.