ServiceNow Developer
Description
The work
The ServiceNow Developer will play a key role in designing, configuring, testing, and implementing solutions on the ServiceNow platform, with a strong emphasis on HR Service Delivery (HRSD) and Employee Center Pro (EC Pro). The ideal candidate will translate business requirements into scalable, maintainable technical solutions while collaborating with cross‑functional teams to ensure alignment with enterprise needs.
This role requires hands‑on experience with ServiceNow configuration and development, including the ability to design end‑to‑end workflows, build custom components, and enhance existing platform capabilities. The developer will contribute to continuous improvement by staying current on platform updates and best practices, while communicating technical concepts effectively to both technical and non‑technical stakeholders.
You will join a dynamic team focused on delivering innovative ServiceNow experiences and will have opportunities to work on challenging initiatives that expand your platform expertise and support organizational growth.
Key responsibilities:
- Design, develop, and implement solutions on the ServiceNow platform
- Configure and test HRSD and EC Pro modules, ensuring alignment with business process needs
- Collaborate with team members to gather requirements, identify solution options, and recommend best practices
- Customize and enhance platform features using scripting, configuration, and UI development
- Participate in design discussions to ensure consistent architecture and solution integrity
- Stay informed of ServiceNow updates and industry best practices to support ongoing improvements
Here’s what you need:
- Hands‑on experience with HRSD and EC Pro
- Strong capabilities in configuration, testing, design, and development within ServiceNow
- Ability to collaborate effectively across teams and communicate clearly with stakeholders
- Proven experience designing and deploying high‑quality ServiceNow solutions
Eligibility Requirements:
- US Citizenship required
- Must be eligible to obtain a government secret clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
Skills
As published by greenhouse · 16 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (1)
- If yes, please list the full name of the employee(s) and your relationship to them. optional
Pick from a list (15)
- State
- Are you at least 18 years of age?
- Are you legally authorized to work in the United States?
- Many AFS positions require US citizenship. Please indicate your citizenship status so we can determine eligibility for specific roles. optional
- Will you now or in the future require sponsorship for employment visa status (for example, H-1B visa status)?
- Have you entered into a non-disclosure or non-compete agreement or understanding of any kind?
- Have you worked at Accenture in the past?
- How did you hear about us?
- Do you hold a security clearance?
- At your current employer, are you currently working on a project with Accenture or have you worked on a project with Accenture in the past 24 months?
- Are you a current employee of the U.S. Government (including U.S. Congress or military) or any state or local government? This includes entities owned or controlled by the U.S. Federal Government, such as Amtrak, the United States Postal Service, and USAID (see list of exceptions below). NOTE: answer yes if you have accepted the “Fork-in-the-Road” offer, separated with a Deferred Retirement Plan, or are on administrative leave pending separation from the Government.
- Will you be serving as enlisted personnel in either the Reserves or the National Guard while working for AFS?
- Were you an employee of the U.S. Government (including U.S. Congress or military) or any state or local government within the past 10 years? This includes entities owned or controlled by the U.S. Federal Government, such as Amtrak, the United States Postal Service, and USAID (see list of exceptions below).
- Do you have any family members or people you have close relationships with who work for Accenture Federal Services?
- Affirmation