ServiceNow Developer

# ServiceNow Developer/Administrator ## Company Overview *Company details are not provided.* ## Job Summary The ServiceNow Developer/Administrator will play a crucial role in enhancing, configuring, and deploying the ServiceNow platform to support various IT service management functions. This position requires a deep understanding of ServiceNow and its components in conjunction with industry best practices to ensure optimal service delivery and operational excellence. ## Responsibilities - Design, develop, and deploy technical ServiceNow components including **business rules, client scripts, UI policies, actions, UI pages, macros, script includes**, catalog items, and workflows. - Implement **Change, Incident, Problem Management,** and **Asset Management** modules to streamline IT operations. - Utilize **ServiceNow ITIL framework** in managing IT services effectively. - Conduct integration with third-party tools using **REST API** and out-of-the-box (OOB) ServiceNow connectors. - Work collaboratively with various teams for project and program management related to ServiceNow initiatives. - Provide **production support** and **quality assurance** for ServiceNow applications to ensure reliability and performance. ## Qualifications - **Minimum 8+ years** of broad Information Technology experience. - Strong knowledge and experience in **Project and Program Management, Systems Design**, and **Delivery**. - Certified in **ServiceNow CIS IT Service Management** and **ServiceNow Administration**. - Proficiency with ServiceNow components such as **Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge**, and **CMDB**. - Experience in cloud environments including **AWS** and **Azure**; certification in those platforms is preferred. - Solid experience in integration processes with third-party tools via **REST API**. ## Preferred Skills - Familiarity with **ServiceNow integrations** and custom application development. - Experience in **Agile/Scrum methodologies** for project delivery. - Understanding of network protocols and security best practices. ## Experience - 8+ years of experience in Information Technology, with specific focus on ServiceNow platform development and administration. ## Environment *Work setting and location details are not provided.* ## Salary *Salary details are not provided.* ## Growth Opportunities *Potential career advancement opportunities are not provided.* ## Benefits *Benefits information is not provided.*