Shift Manager

Shift Manager

RESPONSIBILITES:

• Achieves customer satisfaction by meeting the set goals of labor commitment and over-achieving Focus Four percentages for the shift.
• Ensures that location is properly staffed by matching employee skills and equipment with production demands.
• Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.
• Ensures the quality of operations for shift by achieving the appropriate percentage on Best Practices Audit and Deadline Compliance on MIS Sales Analysis.
• Oversees shift changes.
• Responsible for increasing productivity by making supplies and work area easily assessable and by maintaining a clean and well-organized production center throughout the shift.
• Responsible for achieving cost efficiency by ensuring supplies are at the appropriate percentage of COG .
• Ensures employee safety by educating the production team on proper safety procedures and programs.
• Management the development of production employees by training, coaching, and counseling employees.
• Maintains a positive internal working relationship with Sales Department.
• Ensures payroll accuracy by overseeing and correcting all time clock punches.
• Performs other duties as assigned.

QUALIFICATIONS:

• 2 - 5 years related experience in a supervisory capacity.
• Bachelor degree in related business field or equivalent work experience.

KNOWLEDGE, SKILLS & ABILITIES:

• Must have experience in training by delivering classroom and informal training sessions.
• Must be experienced in setting goals by defining and prioritizing specific, realistic objectives.
• Must be able to effectively use a personal computer by utilizing standard business software applications.
• Must have demonstrated excellent oral communication skills by clearly presenting information through the spoken work in positive and negative circumstances.
• Must have ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring.
• Possesses mathematical functions relative to business operations by adding, subtracting, multiplying and dividing all units of measurement.
• Handles demand of time by working normal working hours, but also being on call 24 hours via pager.
• Ability to work 8 to 12 hour shifts including nights, weekends, overtime and holidays depending upon volume of work to satisfy account needs.
• Must be able to work in a production facility by adapting to moderate to high noise levels.
• Copes with moderate stress level by adapting to and coping with stressful situations in a positive manner
• Position often requires standing and walking.
• To handle customer orders, may be required to lift and move supplies weighing u p to 50 lbs. From the floor to waist height, carrying it 10 feed and lowering back to the floor.
• Utilizes a copy machine by being able to stand on feet at least four hours per day.