SMB Account Executive - Washington, DC (DMV)

Behind the scenes of every meaningful event are passionate and determined small business owners. These small businesses have managed operations with spreadsheets at best, memory at worst. At Goodshuffle, we believe they deserve tools that match their dedication to creating life's most memorable moments.

Goodshuffle Pro runs the end-to-end operations of event rental companies — invoicing, payment processing, inventory management, and logistics. Rental companies are one piece of everything that goes into an event, and we're changing how the whole industry operates together.

Our mission is to bring joy to the business of events.

The Opportunity

We're building a sales team at Goodshuffle where the job is about a lot more than closing deals.

Our salespeople get to know the businesses they serve. They learn the industry, build relationships with owners, and become people their customers trust and recommend to others.

As an Account Executive, you will help business owners understand what's slowing them down, show them how Goodshuffle Pro can help their business, and turn those conversations into new customers. You'll own the sales process from your first conversation with a prospect through close. You'll work inbound opportunities, find new business opportunities, and get out into your market to meet customers and prospects.

You'll have a SaaS product that works, well-defined customer profiles, a sales process we've already tested, and experienced teammates who want to help you succeed. We want someone who has ideas, wants to test them, and can help us get better as we grow. This is a hybrid role with in-office days required and up to 25% travel.

We're also investing heavily in AI to help our team spend less time researching accounts, updating records, and doing repetitive work. We want our salespeople using that time to have better conversations, meet more people, and help customers solve problems.

We're looking for someone early in their sales career who's excited to take ownership of their own success and help us build what's next.

Your Core Responsibilities

1. Revenue Generation & Deal Execution

• Become knowledgeable enough about our product to solve problems, not just walk someone through features.
• Own your sales process from prospecting through close.
• Learn and use our DRIVE qualification methodology to understand customer needs.
• Work with our onboarding team to help new customers get started and see value from the product.

2. Pipeline Health & Operational Efficiency

• Make high-volume outbound calls daily to drive awareness and set demos with prospects.
• Work inbound leads and turn them into paying customers.
• Continuously generate pipeline through outbound prospecting, referrals, and relationships you've built.
• Keep your CRM organized, your follow-ups timely, and your forecast accurate.
• Use AI and automation to research accounts, personalize your outreach, and take repetitive work off your plate.

3. Market Presence & Growth

• Get out in the field to meet customers and prospects, see how they operate and how they use Goodshuffle Pro.
• Become someone business owners in your market know, trust, and want to introduce to others.
• Learn the events industry well enough to understand the challenges business owners face and help them solve those problems.
• Build relationships with local businesses, industry groups, and partners.

What We're Looking For:

• Proven Track Record: History of meeting and exceeding sales goals and targets
• Customer-focused: 1-3 years sales with experience solving problems and optimizing outcomes for customers
• Competitive: Driven by goals, seeks measured, recognized, rewarded performance
• Accountability: Disciplined and takes ownership of daily tasks and outcomes and applies feedback
• Naturally curious: Resourceful and always learning; Excited by new tools and processes
• Clear communicator: Excellent at written and verbal communication; Matches tone from first-time owners to seasoned operators
• Resilience: Demonstrated ability to handle rejection and objections
• AI-curious: Uses AI as a thinking partner, not just a writing assistant; Interested in how AI can help you research faster, find better prospects, improve your outreach, and get more done

You'll have an edge with:

• Experience finding and developing your own sales opportunities as BDR, SDR or full cycle sales
• Background in the events or hospitality industry
• Experience solution selling in tech or vertical SaaS
• Familiarity with HubSpot, Clay, Claude or other tools that help you work more efficiently
• Experience selling to small-business owners or entrepreneurs
• Hybrid sales experience that includes visiting customers, attending trade shows or building relationships in-person as well as over the phone

This Role Might Not Be for You If...

• You want all your leads handed to you and pre-qualified.
• You prefer following a script over figuring out what a customer actually needs.
• You need someone checking in constantly to keep you on track.
• You measure a good day by how many calls you made rather than what those calls accomplished.
• You're not interested in learning from your teammates or sharing what works.
• You'd rather work entirely from your desk than get out and meet people.

Compensation & Benefits:

On-target earnings: $80,000-$120,000, made up of base salary and commission. Your final offer will depend on your experience and location.

Benefits include health, dental, and vision coverage, a 401(k) company match, unlimited PTO, 10 holidays, paid family leave, and commuter benefits.

Why Goodshuffle?

We're a fast-growing company with a product our customers love, a team that cares about doing great work, and a lot of opportunity ahead. You'll have the support of experienced salespeople, direct access to leaders who want your ideas, and room to take on more responsibility as you grow. We're looking for someone who's excited to work hard, learn quickly, build great relationships, and have a hand in shaping what our sales team becomes.

If that sounds like you, we'd love to meet you.