Solutions Architect (Governance, Risk & Compliance)
Posted Updated
Description
- As a Solution Architect specialising in Governance, Risk, and Compliance (GRC), you will interface directly with customers and partners across EMEA to design and deliver high-impact platform solutions
- You are a consultative platform advisor who steps into complex client environments to create clarity, structure, and trust
- In this role, you will lead the delivery of contracted GRC engagements, including Internal Audit, Enterprise Risk Management, Controls Management, and Compliance reporting
- As our GRC solution enters its next generation, you will leverage AI-driven capabilities and Model Context Protocols (MCPs) to streamline technical execution, allowing you to focus on high-value business advisory, client engagement, and solution health
- Drive GRC Delivery: Own and execute direct service delivery for GRC customer and partner engagements across the EMEA region, ensuring projects move smoothly from scoping to high-value outcomes
- Consultative Discovery & Design: Lead detailed discovery sessions to understand business workflows, designing robust GRC solutions within the Workiva platform without requiring day-to-day supervision
- Leverage NextGen AI & MCPs: Integrate AI-driven workflows and Model Context Protocols into daily operations to automate routine tasks, focus on strategic advisory work, and help clients adopt modern AI capabilities
- Enable & Guide Partners: Interface directly with delivery partners, offering architectural guidance and quality reviews to maintain solution standards without taking over core partner ownership
- Consultative Influence: Partner cross-functionally with Customer Success, Sales, and Product teams to validate project scope and constructively challenge poor design choices from partners or customers to protect solution health
- Peer Collaboration & Upskilling: Actively share GRC domain knowledge with the broader team, assisting with onboarding, internal training, and team enablement
- Prior experience in GRC, internal audit, enterprise risk management or compliance
- 3+ years of experience in a SaaS service delivery role, professional services, internal audit, risk & controls, or a related platform delivery field
- Proven ability to manage time independently across multiple client engagements while adhering to contractually agreed scopes
- Relationship Focus: Ability to build and nurture long-term, customer-first relationships
- Process Influence: Self-motivated with a strong drive to influence business processes and help customers modernise their reporting environment
- Outstanding soft skills, including consultative confidence, active listening, structured problem-solving, and clear communication with business stakeholders
- AI Aptitude: Enthusiasm for modern SaaS technology and AI capabilities. Familiarity with AI-assisted workflows, data concepts (SQL, JSON, REST APIs), or Model Context Protocols (MCPs)
- Ability to travel up to 10% travel for customer meetings and internal events
- Reliable internet access for any period of time working remotely and not in a Workiva office