Solutions & Services Sales Specialist

• Lead end-to-end delivery of TruScale solutions (infrastructure, devices, cloud-like services).
• Act as the main point of contact between customer and internal teams.
• Strong coordination within the organization between the teams viz., ISG, SSG, ISO.
• Ensure SLAs (Service Level Agreements) are met.
• Work closely with clients to understand business and technical requirements.
• Provide regular updates, reports, and performance reviews.
• Handle escalations and ensure customer satisfaction.
• Track KPIs, SLAs, and service metrics.
• Prepare dashboards and reports for stakeholders.
• Identify areas for improvement and optimization.

Skills Required

• Strong understanding of cloud, infrastructure, and as-a-service models
• Project / program management skills
• Communication & stakeholder management
• Analytical and reporting skills

Revenue : 20 M for the FY