Sr Billing Specialist

Position Summary: The Sr Billing Specialist is responsible for overseeing complex billing processes, ensuring accurate and timely invoicing, supporting cash flow objectives, and serving as a subject matter expert for billing operations. This role partners with internal and external stakeholders to support contract compliance, optimize revenue recognition, and enhance the overall customer experience.

Role and Responsibilities:

• Regular attendance at assigned location; may include A/Z satellite offices or another project site.
• Lead the preparation, review, and distribution of monthly billing packages for assigned projects and customers.
• Review customer contracts to ensure billing is completed in accordance with contractual terms, schedules, and requirements.
• Process complex invoices, requisitions, lump sum billings, time and material billings, and other customer billing transactions within the accounting system.
• Serve as the primary point of contact for escalated billing inquiries, disputes, and payment issues.
• Partner with Project Managers and Operations teams to ensure accurate project setup, billing rates, contract values, and change orders.
• Review billing data for accuracy, completeness, and compliance prior to invoice submission.
• Monitor billing schedules and deadlines to ensure timely invoicing and maximize cash flow.
• Prepare and process billing adjustments, credit memos, write-offs, and invoice corrections as necessary.
• Research and resolve billing discrepancies through collaboration with internal departments and external customers.
• Maintain organized billing documentation and ensure records are properly archived in document management systems.
• Assist with month-end and year-end closing activities relating to billing and accounts receivable.
• Generate billing reports, aging analyses, and key performance indicators for management review.
• Identify opportunities for process improvements and assist with implementation of best practices.
• Provide education, mentoring, and guidance to Billing Specialists and other team members.
• Support audits by providing requested documentation and explanations.
• Assist management with special projects and perform additional duties as assigned.