Staff Backend Software Engineer (Commerce Platform)

• We are looking for a Staff Software Engineer to join the Commerce Platform team at Ro. In this role, you will operate as a technical leader, mentor, and architect — helping shape the future of our platform and driving the delivery of financial systems that power how healthcare is accessed and sustained
• You will partner closely with other engineers, product managers, designers, and cross-functional leads to define and deliver technical roadmaps that balance immediate product needs with long-term technical stability, scalability, and maintainability
• As a Staff Engineer, you will not only design and build robust distributed systems but also mentor engineers, influence engineering culture, and play a key role in technical decision-making
• Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing
• Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
• Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
• Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams
• Participate in on-call rotations to ensure reliability of commerce systems

Benefits

• Medical, dental, and vision membership
• Equity for all team members
• Flexible time off
• Paid parental leave, and flexible work arrangement
• Well-stocked office with snacks and bi-weekly free lunches
• Gym, learning, and development stipends

• If you thrive in complex problem spaces, enjoy shaping technical direction at scale, and are motivated by the opportunity to improve healthcare through technology, we’d love to hear from you
• A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges, misbilling, or inconsistent payment states
• Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems
• Proven experience building and maintaining high-scale backend systems, ideally in commerce, fintech, or healthcare settings
• 7 - 10+ years professional backend software development experience
• Excellent communication skills and the ability to lead cross-functional technical projects
• Proficient in Python (preferred - we have some language flexibility!), relational databases, and frameworks like Django or FastAPI, with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog
• Deep familiarity with breaking down monolithic systems into well-defined domains
• Experience in telehealth or other highly regulated industries