Stations Quality Assurance (QA) Auditor
Posted Updated
Description
Summary
The Stations Quality Assurance (QA) Auditor is responsible for performing operational and regulatory compliance audits of all Allegiant bases and stations ensuring the quality and consistency of implementation and adherence to regulatory and Company requirements. This position will serve as a Subject Matter Expert (SME) for Stations and Safety/Security leadership, as it relates to auditing and compliance to Stations and Safety/Security policies.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: Minimum three (3) years of airline customer service and/or ground operations experience (preferably 14 CFR Part 121 operations). Minimum one (1) year of airline auditing experience (preferably 14 CFR Part 121 operations).
- Must be knowledgeable in 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.
- Must have the ability to facilitate individual and group discussions comfortably and effectively.
- Must possess excellent problem-solving and structured thinking skills.
- Must have the ability to develop materials and provide creative solutions for operational and leadership improvement.
- Must be able to proficiently operate Microsoft application suite and Allegiant internal systems /applications.
- Must possess strong experience in operationally based technical writing.
- Must possess the ability to remain knowledgeable in all aspects of Allegiant Station’s standards and processes.
- Must be able to work independently, while managing multiple task assignments, under general supervision.
- Must possess well-developed planning and organizational skills.
- Must be able and willing to work a flexible schedule including nights, weekends and holidays, occasionally on short notice.
- Must be able to attend and successfully pass required training.
- Must be able to sustain heavy travel schedules (50+%).
- Must be able to work in a variety of environments including, but not limited to, office, airport, indoor and outdoor. Subject
- to extreme outdoor conditions where extreme temperature ranges may be encountered.
- Must be able to read, write, and speak English in order to receive and understand instructions, directives and ensure safety, as well as the ability to interact with customers.
Preferred Requirements
- College degree.
- Operational auditing certification (preferably in air operations) from a recognized auditing organization.
Job Duties
- Plan and develop pre-audit preparation in accordance with the FAA accepted Safety Manual (SAFE).
- Prepare audit scopes and activities as necessary, including, but not limited to, safety, administrative, above and below wing aircraft handling, aircraft loading, security, deicing, environmental health and safety and into plane fueling activities.
- Perform scheduled and risk-based audits, including identifying and defining issues, objectively reviewing and analyzing evidence, and documenting findings and/or concerns.
- Ensure ongoing communication with applicable local leadership while performing audit activities.
- Prepare and deliver verbal out briefs of all audit non-conformities to applicable local and corporate leadership.
- Document and submit formal reports of all audit non-conformities to applicable local and corporate management level personnel in a timely manner.
- Ensure completion of all applicable audit corrective action plan responses within the approved electronic SMS recordkeeping system.
- Ensure ineffective or overdue corrective action plan responses are promptly escalated and addressed, as required.
- Maintain and update internal audit files.
- Assist the Manager of Station Quality Assurance with the development of supplemental audit and/or training material, as needed.
- Provide on-the-job training oversight of trainee auditors as needed.
- Perform safety assurance validations of corrective action responses to various regulatory programs.
- Perform ad-hoc station observations or inspections at the request of applicable leadership.
- Interface with FAA CMO (Certificate Management Office) Aviation Safety Inspectors, as needed.
- Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.
- Positively represent the Allegiant brand through continual professional demeanor and appearance.
- Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
- Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role
.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
Skills
As published by lever · 20 questions · 4 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (2)
- What is your Legal First Name?
- What is your Legal Last Name?
Pick from a list (14)
- Are you at least 18 years of age?
- Are you legally authorized to work in the United States?
- Will you now or in the future require employment-based visa sponsorship to work in the US? If, when your current work authorization expires, you may require employment-based visa sponsorship to continue working with Allegiant, please select ‘Yes.’ Examples of statuses that may require current or future sponsorship include, but are not limited to: H-1B, H-1B1, E-2, E-3, L-1, TN, O-1, F-1 (CPT, OPT, and STEM OPT), and J-1. Allegiant is unable to provide employment sponsorship now or in the future.
- What is the highest level of education completed? Do not include degrees that are in progress or with a future graduation date. optional
- Do you have a non-compete agreement or other legal written restrictions that would restrict you from performing work required in this role? If Yes - please provide a copy of the non-compete agreement or other legal written restrictions to your recruiter.
- Have you ever been employed by an Allegiant company, Sun Country, or through a Third Party Contractor Agency onsite?
- You should know that Allegiant does not employ a Substance Abuse Professional (SAP) as part of its DOT/FAA substance abuse testing program and therefore cannot accommodate any SAP-imposed return to duty requirements. If you have any such requirements in place from current or prior employment, you will not be eligible for employment at Allegiant in a safety sensitive role. optional
- Do you consent to Allegiant sharing your application and candidate information with Sun Country Airlines, an affiliated subsidiary of Allegiant Travel Company, for employment consideration? optional
- One of our core values is Transparency. The base salary range for this position is $55,000-$70,000. Offers are based on experience, skills, and abilities. The top-half of the salary range is for candidates with advanced proficiency and experience. Does the specified range fall within your compensation expectations for this role?
- This position requires the ability to work in a variety of environments including, but not limited to, offices, airports, indoors and outdoors. Outdoor environments are subject to extreme conditions where extreme temperature ranges may be encountered. Can you fulfill this requirement?
- This position requires travel up to 90%. Can you fulfill this requirement?
- When not traveling, this position is fully in-person at our Headquarters in Las Vegas, NV. Are you located in the Las Vegas area, or are you willing to relocate?
- Do you have a minimum of three (3) years of airline customer service and/or ground operations experience?
- Do you have a minimum of one (1) year of aviation auditing experience?
Written answers (4)
- Please include your completed degree program and school name for verification purposes. (Example: B.S. in Business Administration, UNLV). If you selected “High School Diploma or GED,” enter your high school name.
- In the last 10 years, have you ever been involuntarily terminated or asked to resign your employment? If Yes - please explain below | If No - please answer N/A.
- Do you have recall rights to any airline role? If Yes - which airline? | If No - please answer N/A.
- Are you related to anyone who is currently working for Allegiant? If Yes - please list the name of the person(s) and their relationship to you. | If No - please answer N/A.