Store Leader Doncaster (6month secondment)
Description
Lead from the Front. Inspire Every Day.
At Virgin Media O2, our stores are where technology, innovation and exceptional customer experiences come together. Our retail teams are at the heart of our business, helping customers stay connected to the things that matter most.
As an Assistant Store Manager, you'll play a vital role in bringing our stores to life. Working alongside the Store Manager, you'll help create a high-performing, customer-focused environment where colleagues feel motivated, supported and empowered to succeed.
This is an opportunity to make a real impact every day. Whether you're coaching your team on the shop floor, driving performance, solving challenges or stepping up to lead the store, you'll be instrumental in creating brilliant experiences for both customers and colleagues.
If you're passionate about people, love achieving results and are ready to take your retail leadership career to the next level, we'd love to hear from you.
Day to day, you’ll:
What You'll Be Doing
- Supporting the Store Manager to deliver commercial success, operational excellence and an outstanding customer experience.
- Leading by example on the shop floor, inspiring colleagues to confidently engage with customers and recommend the right products and services.
- Coaching and developing team members to help them achieve their goals and realise their full potential.
- Driving performance through regular feedback, clear objectives and a focus on continuous improvement.
- Helping to create a positive, inclusive and energetic culture where everyone can thrive.
- Managing day-to-day store operations, including rotas, stock processes and compliance standards.
- Taking ownership of store standards, ensuring the environment always reflects the Virgin Media O2 brand.
- Confidently stepping into the Store Manager role when required and supporting the wider success of the store.
You’ll be supported from day one. Within your first two weeks, you’ll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction.
You’ll work as part of a close‑knit retail team where collaboration, shared success and learning from each other are part of everyday life.
Our ways of working
This is a retail role, so flexibility is important. Shifts are worked across store opening hours and may include evenings, weekends and peak trading periods. Shift patterns and working hours will be discussed as part of the recruitment process so expectations are clear from the start.
Accessible, inclusive and equitable for all
Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award‑winning employee network groups that champion allyship, connection, and inclusion across the business.