Strategic Accounts Director North America

You will own and grow a portfolio of strategic accounts. You will develop account strategies, build executive relationships, lead multi-year negotiations, identify expansion opportunities, manage forecasting and pipelines, coordinate account governance, and represent customer needs in commercial and product decisions.

Responsibilities

• Own and grow strategic customer accounts
• Develop and execute account strategies
• Build relationships with executive, commercial, and technical stakeholders
• Lead complex multi-year enterprise negotiations
• Identify expansion opportunities within existing accounts
• Coordinate with product, engineering, marketing, operations, and finance functions
• Manage executive engagement, account planning, and governance
• Maintain pipeline, forecasts, and account plans
• Provide customer intelligence that informs product roadmap and commercial strategy

Requirements

• 10+ years of enterprise B2B sales or strategic account-management experience in quota-carrying roles
• Executive and commercial relationships with AI-native companies, hyperscalers, or large enterprise technology organizations
• Technical understanding of AI infrastructure, workloads, GPUs, machine learning, high-performance computing, networking, cloud architectures, or data center solutions
• Experience managing and growing large strategic accounts
• Experience engaging executive, technical, procurement, legal, and finance stakeholders through long sales cycles