Strategic and Operational Manager

Editx in Brussels is seeking a versatile professional to coordinate and supervise teams across departments, ensuring project goals are achieved and timelines met.

You will manage client relationships, provide thorough follow-up on files, monitor service quality with KPIs, and support strategic planning and events.

The role focuses on developing tools to optimize workflows, delivering data-driven reports, and driving administrative improvements to raise overall efficiency.

Coordinate and supervise teams from various departments to achieve goals. Provide excellent client service and thorough follow-up on client files. Manage inter-department projects from planning to delivery. Monitor service quality and track performance using KPIs. Participate in organizing and following up on internal and external events. Contribute to the definition and implementation of marketing strategies for various departments. Develop tools and methods to optimize work processes and improve overall efficiency. Analyze operational performance and provide detailed reports with recommendations. Oversee daily administrative tasks and contribute to the improvement of internal processes.