Summer 2027 - Product Support Engineering Intern #6470 & #6442
Posted Updated
Description
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Our Summer Internship program is a wonderful opportunity for Fall and Spring graduates to immerse themselves in an innovative and mission driven culture. Our paid internship program will provide you with hands on mentorship, an opportunity to add real contribution to our company via your internship project, and a possible job offer at the end. You will have the chance to make lifelong friendships, expand your network, and learn all about what it's like to work in a high-growth, fast scaling tech unicorn. You'll take part in company sponsored events and enjoy exploring a new city. Read on below to learn more about this unique internship!
About the Role
The Product Support Engineering Intern (Sustainment & Data) position at Shield AI focuses on optimizing the reliability, availability, and maintainability (R&M) of autonomous defense systems. You will develop critical sustainment tools, analyze logistics data, and build data pipelines to track fleet health.
Required Qualifications
- Current student pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
- Strong proficiency in Python, SQL, R, or data visualization tools (e.g., Tableau, Power BI).
- Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.
- Effective communication skills to translate complex data sets into actionable engineering recommendations.
- Ability to commit to an on-site, 10-week full-time internship program.
Preferred Qualifications
- Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.
- Familiarity with database design, data warehousing, or system architecture concepts.
- Knowledge of aerospace or military sustainment standards (e.g., MIL-HDBK-217, MIL-STD-1629).
Project Scope & Description
- Develop Sustainment Tools: Create, maintain, and optimize tools, dashboards, and data pipelines/systems to track fleet metrics and maintenance data.
- Logistics & R&M Engineering: Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).
- Data Integration: Clean and analyze telemetry, maintenance logs, and supply chain data using programming languages and tools like Python, SQL, Palantir Foundry.
- FRACAS Management: Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify trends in component failures and improve product lifecycle management.
- Cross-Functional Collaboration: Partner with software engineering, logistics, and field operations to automate data collection and improve technical documentation.
#intern
Shield AI is proud to offer competitive pay and a housing stipend for qualified hires. While our People Experience team provides resources and assistance, interns are responsible to find their own housing and travel to and from their office location.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Skills
As published by lever · 25 questions · 8 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (6)
- Please state your full legal name:
- If you selected Other, please specify below:
- When did you begin your current degree program? Please answer in MM/YYYY format (e.g. 08/2022)
- When do you expect to complete your current degree program? Please answer in MM/YYYY format (e.g. 08/2022)
- If you selected Other, please specify below: optional
- If you selected Other above, please specify below: optional
Pick from a list (11)
- Are you authorized to work in the United States?
- Will you require sponsorship for employment now or in the future?
- This position may require access to information and technology that is subject to export controls, such as EAR. Are you any of the following?
- How did you hear about us?
- Shield AI provides technology, services, and support to the United States military and allied forces with their various missions. If selected for employment with Shield AI, your contributions will directly relate to and/or support these missions. Are there any reasons why you would not be able to fully contribute in support of the U.S. military and allied forces?
- If you are currently enrolled in or have graduated from a university within the past 24 months, what is your current or final GPA?
- Current school or university: optional
- What degree are you currently pursuing?
- Which degrees have you already completed, if any? Select all that apply. optional
- Are you a member of any of the following student groups? optional
- Which of our office(s) would you be willing to work from/relocate to? Select all that apply
Written answers (8)
- If yes, what type of sponsorship? optional
- If you selected "A protected Individual" OR "Other" to the above question, please explain further. optional
- If "Industry Conference" or "Other," please provide more details: optional
- (Optional) If you selected other or would like to expand on the above, feel free to do so below: optional
- Optional Comments on GPA optional
- Tell us about your two strongest technical accomplishments from school or past internships. Choose examples that best showcase your technical depth and make the case for why you'd be a great fit at Shield AI. optional
- Shield AI's mission is to protect service members and civilians with intelligent systems, and our values center on doing what honor dictates, leading as a servant, and pursuing excellence. Which of these resonates most with you, and how has it shown up in your own work, studies, or life experiences? optional
- If you're interested in software development roles, please breifly describe your C++ experience optional