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Supervisor / Project Manager

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Description

Supervisor / Project Manager

Job Summary

The Supervisor or Project Manager oversees field personnel and serves as the primary liaison. This role ensures project execution, workforce coordination, and performance management.

Key Responsibilities
  • Act as the main point of contact between supplier and Client
  • Manage and supervise CO Technicians and Installers
  • Coordinate scheduling, dispatch, and site access
  • Monitor productivity and workforce performance
  • Replace underperforming personnel as needed
  • Attend project meetings and provide status updates
  • Manage escalation issues and resolve operational challenges
  • Oversee administrative tasks including system access and reporting
  • Lead RFC (Request for Change) processes and approvals
Required Skills & Qualifications
  • Strong leadership and team management experience
  • Background in telecom network deployment or central office operations
  • Project management experience (telecom preferred)
  • Excellent communication and stakeholder management skills
  • Familiarity with workflow systems and reporting tools
Work Environment
  • Combination of field oversight and administrative coordination
  • Interaction with engineering, operations, and procurement teams

Skills

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