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Defense Logistics Agency

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Supervisory Production Operations Specialist

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Description

To qualify for a Supervisory Production Operations Specialist, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Managing customer orders, pricing, and job tracking to include maintaining equipment and inventory, and meeting strict turnaround deadlines while resolving customer service issues Analyzing workloads and resource mixes, while assuring quality standards. This includes evaluating production workflows, managing equipment and inventory, and administering floor safety rules. Performing high-volume Production Operations, duplicating, and print-on-demand services. This includes utilizing production printers and bindery equipment to meet strict quality and service standards. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-09 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-09. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Supervise daily print plant operations across digital, wide-format, bindery, and scanning workflows. Leverage data-driven software while leading production staff through task assignment, scheduling, performance reviews, and technical guidance.,Plan and schedule plant workload to balance press, wide-format, and bindery capacity for urgent customer deadlines. Select optimal methods and materials, including specialized substrates, paper stocks, mounting, and lamination techniques.,Direct mounting, laminating, and finishing workflows, including board mounting, trimming, and binding. Enforce plant-wide quality control across color management, proofing, precision tolerances, and final inspections prior to release,Maintain plant equipment readiness via preventive maintenance, consumables tracking, and DLA disposition. Monitor financial performance by evaluating job costing against standards, tracking revenue vs. plan, and resolving billing discrepancies,Administering facility, safety, environmental, and security requirements with the host installation, covering material handling, storage, chemical and waste handling, equipment safety, and physical security.,Serving as the technical point of contact for customer print and finishing needs, consulting on materials, preparing estimates, tracking jobs through the order system, and resolving complaints and quality disputes,Maintain full equipment readiness by overseeing production machinery, scheduling preventive maintenance, tracking consumable inventory, and coordinating obsolete equipment turn-ins via DLA Disposition Services in full compliance with policy

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