Supply Chain Coordinator

We are looking for a highly organized, proactive, and detail-oriented Supply Chain Coordinator to support and coordinate key activities across our Logistics and Procurement functions.

This role will be responsible for coordinating freight from quote through delivery, assisting with purchase order processing and vendor follow-up, and maintaining performance reporting for both departments. The Supply Chain Coordinator will serve as a central point of coordination, ensuring shipments and purchasing activities are accurately documented, communicated, tracked, and moving forward.

The ideal candidate is a strong communicator and natural problem-solver who takes ownership, anticipates needs, follows through on commitments, and thrives in a fast-paced environment. This person should enjoy bringing structure to processes, maintaining visibility, and ensuring that details don't fall through the cracks.

Key Responsibilities

Freight Coordination & Logistics

• Request, obtain, and compare freight quotes from carriers and transportation providers.
• Evaluate freight pricing, transit times, and service options to support cost-effective shipping decisions.
• Coordinate and book freight shipments, including scheduling pickups and deliveries.
• Communicate shipment details, schedules, and updates to vendors, carriers, internal teams, and customers as appropriate.
• Track shipments from pickup through delivery and proactively communicate delays or changes.
• Follow up on missed pickups, delayed shipments, delivery issues, and other transportation exceptions.
• Maintain accurate shipment records, freight costs, tracking information, and supporting documentation.
• Assist with freight invoice review, cost discrepancies, and accessorial charges.
• Maintain carrier and broker information and help identify opportunities for improved service and freight savings.

Procurement & Purchasing Support

• Assist the Procurement team with purchase order creation, entry, and maintenance.
• Verify PO accuracy, including vendor information, pricing, quantities, and delivery requirements.
• Distribute purchase orders to vendors and confirm receipt and acknowledgment.
• Follow up with vendors regarding order confirmations, expected ship dates, and delivery updates.
• Maintain visibility of open purchase orders and proactively identify overdue or outstanding items.
• Assist with researching and resolving PO discrepancies and missing information.
• Maintain accurate purchasing records and ensure ERP information is current.
• Provide administrative and coordination support to Procurement as needed.

KPI Reporting & Performance Management

• Collect, maintain, and report key performance indicators for Logistics and Procurement.
• Develop and maintain weekly and monthly reporting dashboards and scorecards.
• Track metrics related to freight costs, on-time delivery, shipment performance, vendor performance, PO accuracy, and purchasing activity.
• Ensure reporting data is accurate, consistent, and submitted on schedule.
• Identify trends, recurring issues, and performance gaps.
• Highlight exceptions and communicate areas requiring attention to department leadership.
• Assist with developing standardized reporting processes and improving data visibility.

Process Coordination & Continuous Improvement

• Maintain organized tracking tools, documentation, and reporting systems.
• Ensure important information and updates are communicated across Procurement, Logistics, Warehouse, and other internal departments.
• Proactively follow up on outstanding items and ensure commitments are completed.
• Identify process inefficiencies, communication gaps, and opportunities for improvement.
• Help establish consistent workflows and administrative processes across the supply chain.
• Provide backup support for routine coordination and administrative activities within Logistics and Procurement.

Qualifications & Experience

• 2+ years of experience in logistics, supply chain, purchasing, procurement, or transportation coordination preferred.
• Experience obtaining freight quotes, scheduling shipments, and coordinating with carriers or brokers preferred.
• Familiarity with purchase orders, vendor communication, and purchasing processes.
• Experience working with ERP systems and maintaining accurate transactional records.
• Strong Microsoft Excel skills and comfort working with data and reporting.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail and commitment to accuracy.
• Ability to identify issues, take initiative, and follow through without constant direction.

Why Shaffer

Shaffer Distributing, established in 1929, stands as a national leader in the family entertainment center, arcade and vending equipment distribution industry. As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors. With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment. We cherish longevity, value work/life balance, and take pride in doing the job right. At Shaffer Distributing, we care deeply about our people and customers, and we live by our core values. We are a 5th Generation family business, owned by our employees and focused on the next generation of success!

Benefits

• Health & Wellness: Medical, Dental, and Vision plans to prioritize your well-being.
• Financial Security: Life insurance and 401(k) with 4% company match to secure your future as well as tools and access to advisors to secure your financial future
• Stock Ownership – 100% employer funded, no cost to you
• Paid time off and holidays
• Paid volunteer time
• Company paid STD/LTD insurance

Equal Opportunity Employer

Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Next Step: One-Way Video Interview

If you're selected to move forward, the next step is a one-way video interview through Spark Hire. It is a chance to go beyond your resume and introduce yourself, your communication style, and what makes you a great fit for our team. Every interview is personally reviewed by our HR team as part of our effort to make the hiring process faster and more efficient. The sooner you complete your interview, the sooner we can move you to the next step.