Talent Acquisition Recruiter

PURPOSE OF THE JOB

The Talent Acquisition Recruiter is responsible for developing strategic recruiting approaches to attract and hire high-quality talent for the Customer Success Center for Guitar Center. This role partners closely with hiring managers, HR business partners, and cross-functional teams to understand business needs, build strong candidate pipelines, and deliver a best-in-class candidate experience. The ideal candidate thrives in a fast-paced environment, excels at relationship-building, and is passionate about identifying talent that drives organizational growth.

Responsibilities will include, but will not be limited to the following:

• Manage full-cycle recruiting for Customer Success Center (Sales and Customer Service) and additional recruiting efforts including community engagement, college partnerships, and onboarding.
• As a partner to Human Resources, this person is a culture champion not just by maintaining a qualified pipeline of candidates but also by supporting culture-related events that drive retention as a recruiting tool.
• Lead intake meetings to define role requirements, success criteria, and hiring timelines.
• Strategically source and engage passive talent using digital tools, networking, and talent pipelines.
• Coordinate and facilitate interviews, ensuring consistent communication and a positive candidate experience.
• Track recruiting activity, provide reporting and analytics, and adjust strategies based on performance data.
• Maintain accurate ATS records to ensure compliance, process efficiency, and data integrity.
• Recommend and implement process improvements to increase hiring quality, reduce time-to-fill, and enhance overall recruitment effectiveness.
• Drive employer branding and recruitment marketing through job fairs, community engagement, and local outreach activities that increase Guitar Center’s visibility and build strong talent pipelines within the Kansas City community.
• Build and maintain ongoing talent pools to support current and forecasted hiring needs, while identifying anticipated staffing needs, market trends, and recommending recruiting strategies based on organizational changes and hiring demands.
• Active participation in Customer Success Center leadership, management, and workforce planning meetings.