Team Nurse Manager

The Team Nurse Manager provides leadership and oversight of Team Nursing operations while maintaining an active clinical role. The position is approximately 60% leadership and administrative responsibilities and 40% direct patient care.

Reporting to the Senior Director of Nursing & Perinatal Health, the Manager supports nursing staff, clinical operations, patient flow, quality care, and consistent nursing practices across PCC.

Nursing Leadership & Administration – 60%

• Provides day-to-day leadership, supervision, and support to Team Nurses and assigned nursing staff across PCC.
• Oversees nursing workflows, staffing, assignments, coverage, and daily operational needs.
• Develops nursing schedules and coordinates coverage to support appropriate staffing across PCC sites.
• Monitors staff performance, productivity, attendance, and adherence to nursing standards, policies, and procedures.
• Provides coaching, feedback, and performance management in collaboration with the Senior Director and Human Resources.
• Supports recruitment, interviewing, onboarding, orientation, and training of nursing staff.
• Identifies staff development needs and coordinates nursing education and competency training.
• Conducts and maintains required nursing competencies and supports ongoing professional development.
• Standardizes nursing workflows and ensures consistent implementation of nursing policies, protocols, and standing orders.
• Monitors RN workloads, nurse visits, patient flow, clinical assignments, and nursing documentation.
• Serves as a resource to nursing, clinical support staff, providers, and site leadership.
• Addresses nursing operational concerns and escalates significant clinical or staffing issues to the Senior Director.
• Participates in nursing quality-improvement, patient-safety, and clinical performance initiatives.
• Supports regulatory readiness and compliance with PCC policies and applicable nursing standards.
• Participates in nursing leadership meetings, committees, and organizational initiatives as assigned.
• Provides regular updates to the Senior Director regarding staffing, performance, clinical concerns, and operational needs.

Team Nurse / Direct Patient Care – 40%

Maintains an active Team Nurse role approximately two days per week and provides direct patient care consistent with PCC Team Nurse expectations.

• Triages emergency and non-emergency calls and walk-in patients and provides appropriate clinical direction.
• Assesses patient conditions, healthcare needs, and educational needs.
• Provides patient education using appropriate methods, including teach-back.
• Administers prescribed medications and treatments and assists providers with procedures.
• Performs and documents nursing assessments, patient histories, treatments, medications, and nurse-driven visits in the EMR.
• Reviews patient records and test results and takes appropriate action in coordination with providers.
• Supports patient flow and assists clinical staff as needed.
• Performs applicable laboratory, diagnostic, and waived testing.
• Coordinates patient care with providers and other members of the healthcare team.
• Maintains patient confidentiality and complies with PCC clinical, safety, and customer-service standards.
• Provides clinical coverage at other PCC locations when needed.