Technical Program Manager
Posted Updated
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Manufacturing Operations and Industrial Engineer Program Manager to help us fuel AWS' explosive growth. In this role, you will be a key technical contributor to factory layout and material flow design across AWS rack fulfillment manufacturing sites. Working at the intersection of capacity planning, automation engineering, construction, and operations — spanning EC2, Machine Learning, and Storage hardware platforms — you will develop and execute layout solutions that enable AWS to meet datacenter capacity commitments. Your work will ensure manufacturing infrastructure scales efficiently, reliably, and repeatably. Possessing strong technical depth, analytical rigor, and the ability to influence cross-functional partners are critical elements of success for this role. You will apply manufacturing standards and process control guidelines to assure flawless ramp into volume manufacturing.
Key job responsibilities
Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms
Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows — analyzing optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity
Build and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and track performance metrics including takt time adherence, buffer occupancy, and transport cycle times
Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing — particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution
Support phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; contribute to layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and apply replicable standards across manufacturing sites
Drive continuous improvement by maintaining the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and support rapid capacity deployment for new product platform introductions
Communicate effectively with cross-functional teams and stakeholders, providing concise and precise updates on layout progress, risks, and recommendations
Champion Automation best practices within the team, contributing to knowledge sharing and training efforts
Manage multiple concurrent workstreams of moderate complexity, balancing priorities across projects and delivering results with minimal supervision
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Manufacturing Operations and Industrial Engineer Program Manager to help us fuel AWS' explosive growth. In this role, you will be a key technical contributor to factory layout and material flow design across AWS rack fulfillment manufacturing sites. Working at the intersection of capacity planning, automation engineering, construction, and operations — spanning EC2, Machine Learning, and Storage hardware platforms — you will develop and execute layout solutions that enable AWS to meet datacenter capacity commitments. Your work will ensure manufacturing infrastructure scales efficiently, reliably, and repeatably. Possessing strong technical depth, analytical rigor, and the ability to influence cross-functional partners are critical elements of success for this role. You will apply manufacturing standards and process control guidelines to assure flawless ramp into volume manufacturing.
Key job responsibilities
Translate rack fulfillment capacity plans into data-driven facility layouts for AWS manufacturing operations, designing end-to-end material flow from dock receipt through assembly, integration, test, and dispatch across EC2, Machine Learning, and Storage product platforms
Design factory floor layouts including automation line stations, manual assembly zones, test positions, sub-assembly areas, burn-in, and repair workflows — analyzing optimal buffer sizing, automation vs. manual line trade-offs, and material handling system specifications (AMR/AGV routes, conveyors, ASRS) based on cycle time analysis, volume ramp curves, and product mix complexity
Build and maintain industrial simulation models (FlexSim, Plant Simulation, or equivalent) to identify bottlenecks, validate throughput assumptions, optimize material flow paths, and track performance metrics including takt time adherence, buffer occupancy, and transport cycle times
Coordinate utility and infrastructure requirements (power, cooling, network, compressed air) for each production zone with facilities and construction teams, ensuring infrastructure readiness aligns with layout phasing — particularly for high-density ML accelerator and Storage rack configurations requiring liquid cooling and high-power distribution
Support phased layout plans aligned with construction milestones, enabling production in early zones while build-out continues in adjacent areas; contribute to layout change control, produce clear visual documentation (2D/3D layouts, material flow diagrams, phasing overlays), and apply replicable standards across manufacturing sites
Drive continuous improvement by maintaining the factory layout as a living document, partnering with Operations, Test, Process, and Automation Engineering teams to implement optimizations that reduce cycle time, improve throughput toward manufacturing-to-ship SLA targets, and support rapid capacity deployment for new product platform introductions
Communicate effectively with cross-functional teams and stakeholders, providing concise and precise updates on layout progress, risks, and recommendations
Champion Automation best practices within the team, contributing to knowledge sharing and training efforts
Manage multiple concurrent workstreams of moderate complexity, balancing priorities across projects and delivering results with minimal supervision
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.