Technical Program Manager
Posted
Description
You will lead end-to-end programs for new regions and fleet-wide infrastructure changes. You will maintain milestones, dependencies, owners, risks, and customer commitments; coordinate technical stakeholders; communicate status; and improve processes, automation, tooling, and site checklists.
Responsibilities
- Run new-region turn-ups from hardware handover through customer readiness across data-centre operations, networking, storage, SRE, platform, and cloud.
- Build and maintain program plans with milestones, owners, dependencies, and critical paths in Linear.
- Turn deployment dates into agreed commitments and flag risks early.
- Ensure every workstream has a named owner and resolve unowned gaps.
- Run fleet-wide infrastructure changes, including OS alignment, network updates, and maintenance windows.
- Own stakeholder communications, including status updates, maintenance notices, and customer-facing dates.
- Maintain program risk registers and drive decisions to closure.
- Run post-mortems and incorporate lessons into future site checklists.
- Collaborate with engineering leads to improve automation, processes, and tooling.
Requirements
- 5+ years as a technical program manager or technical project lead for infrastructure, data-centre, or cloud programs.
- Technical knowledge of servers, Linux, networking, and storage.
- Experience delivering programs across multiple engineering teams and external vendors.
- Experience with Linear or Jira, written planning, and decision records.
- Ability to manage complex multi-team plans and identify critical paths.
- Written communication skills for engineers, leadership, and customers.
- Ability to work effectively amid ambiguity and rapid change.
Benefits
- Equity compensation.
- Healthcare.
- Lunch benefits.
- Wellbeing benefits.