Technical Project Manager

# Technical Project Manager Delivery (Commerce Cloud) ## Company Overview N/A ## Job Summary We are seeking a seasoned **Technical Project Manager – Delivery** to lead the successful delivery of complex Salesforce Commerce Cloud (SFCC) implementations. The ideal candidate will possess a strong background in agile delivery, cross-functional coordination, and enterprise-scale eCommerce rollouts. This role involves close collaboration with business stakeholders, engineering teams, Quality Assurance (QA), User Interface/User Experience (UI/UX) teams, and third-party vendors to ensure timely and high-quality releases. ## Responsibilities - Create and manage the project plan, tracking activities to ensure timely delivery. - Lead end-to-end delivery of SFCC projects including new builds, replatforming, feature enhancements, and integrations. - Collaborate with Solution Architects to ensure designs align with business objectives and platform capabilities. - Facilitate effective communication channels among team members and stakeholders, providing regular project updates. - Ensure continuous alignment with business stakeholders on project scope, priorities, and deliverables, especially during sprint reviews and backlog refinements. - Coordinate with QA to ensure proper testing and QA methodologies are followed. - Ensure comprehensive documentation of project requirements, processes, and deliverables. - Manage team resourcing and assign project tasks. - Identify, log, track, and proactively mitigate project risks and issues. - Conduct regular check-ins, sprint demos, and executive updates. - Oversee readiness of development, staging, and production environments for Commerce Cloud. - Handle scope change requests via proper change control processes and communicate impact to stakeholders. - Monitor effort burn, budget utilization, and align delivery pace with financial targets. - Create and share Weekly Status Reports (WSRs), Minutes of Meetings (MoMs), dashboards, and track key milestones. - Own documentation including RAID logs, deployment checklists, project charters, and change requests. ## Qualifications - 5 years of project management experience with a focus on solutioning, Scrum, and agile methodologies, including at least 3 years in Salesforce Commerce Cloud delivery. - Strong understanding of Salesforce Commerce Cloud architecture, including SFRA, OCAPI, and SCAPI. - Proficiency with project management tools such as Jira and Confluence. - Strong problem-solving, critical thinking, troubleshooting, and analytical skills to set up and interpret logic, data, and rule relationships. - Excellent verbal and written communication skills. - Demonstrated listening, analytical, organizational, and time management skills. - Proven ability to work independently and collaboratively, including in high-pressure situations. - PMP (Project Management Professional), CSM (Certified Scrum Master), or SAFe (Scaled Agile Framework) certification is a plus. - Background in web technologies (HTML, REST, API integrations). - Experience managing projects with offshore and onshore hybrid teams. ## Preferred Skills - Experience with various project management methodologies and tools. - Familiarity with enterprise-level eCommerce software solutions. - Strong negotiation and stakeholder management skills. ## Experience 5-10 years of relevant experience in project management focused on Salesforce Commerce Cloud and agile delivery methodologies. ## Environment N/A ## Salary N/A ## Growth Opportunities N/A ## Benefits N/A