Technical Support (M/F)

#### Company description Meritis is an IT consulting, steering and development firm founded in 2007, present in Paris, Sophia-Antipolis, Aix-en-Provence, Montpellier, Toulouse, Nantes... And soon in new territories! Our mission? Connecting the best talent with companies to give them a head start.​ We support our clients across all their digital transformation needs through many areas of expertise: Software Engineering, Finance, Project Management, DevOps, Data, Cloud, Cybersecurity and Agility.​ Working in both the Banking, Insurance, Telecommunications and Industry or Transport sectors, today 40% of CAC40 companies are Meritis clients.​ Built on our values of excellence, humility, kindness and closeness, we now count more than 900 employees.​ We take pride in being close to our employees and supporting them individually, whatever their role in the company. Certified Great Place To Work since 2013, our approach to workplace well-being goes well beyond a simple label; our employees speak about it best: [https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm](https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm) #### Job description Your responsibilities will include: - Maintaining operational conditions of the applications within scope, - Developing a technical-functional view of the Information System and having a global view of the application IS, - Advanced analysis and diagnosis of incidents, including outside working hours, - Active participation in projects in collaboration with the various stakeholders involved: Studies, Production, project ownership, - Carrying out non-regression tests in qualification and then production deployments, - Implementing monitoring for the applications the team is responsible for, - Writing operational documentation. #### Qualifications • You hold an engineering or university degree at Bac+5 level, • You want to be in direct contact with users and respond to their requests, • You enjoy challenging environments. #### Additional information **Becoming a Meritis employee** **means:** ​ - Tailored career paths (career development, adapted training, mentoring…);​ - Having the choice of your assignment and personalized support throughout your career;​ - Working in an environment that encourages learning: certifying training, e-learning, meetUps, coding competitions, career development paths etc;​ - Being part of expert communities that share their knowledge and experience within our competence centers;​ - A friendly environment with many festive events (annual party, seminars & team building, lunches and afterworks…);​ _Meritis is committed to Corporate Social Responsibility. We value our positive impact on society and the environment. Our CSR approach guides each of our actions to promote equity, sustainability and the well-being of our employees. Join us to be a stakeholder in this responsible approach, where each of our talents helps build a better future._ _Our differences are our strengths. That is why Meritis is committed to diversity and non-discrimination. All our roles are accessible to people with disabilities._