Technical support Rep

Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician

Technical Support Rep requires:

• Bachelor's degree in Information Technology or Computer Science
• 3 years' work experience as an IT or Desktop Support Technician
• Familiarity with networking systems and protocols.
• Knowledge of remote desktop support systems including TeamViewer.

Technical Support Rep duties:

• Provide exceptional customer service in person, via phone and email as appropriate.
• Resolve help desk issues including troubleshooting hardware and software issues.
• Perform user administration duties.

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