Thrombosis RN Care Coordinator (RNCC)
Posted Updated
Description
About IHI
At Innovative Hematology, Inc. (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting, and other hematologic disorders, and to their families.
What You Will Do
As the Thrombosis RNCC you will support comprehensive anticoagulation and thrombosis care coordination, with a focus on patient safety, follow-up, education, surgery coordination, and quality initiatives. This role works collaboratively with providers, pharmacy, PSC, and multidisciplinary teams to improve continuity of care and ensure timely patient management.
The Opportunity
- Coordinate care for patients receiving anticoagulation and thrombosis-related services across inpatient and outpatient settings.
- Monitor and assist with follow-up for overdue INR testing, including outreach through phone calls, portal messaging, and coordination with providers/pharmacy teams as appropriate.
- Assist in identifying and addressing overdue office visits for anticoagulation patients, including collaboration with PSC, providers, and use of dashboards or reporting tools (e.g., Power BI) to support follow-up workflows.
- Support perioperative anticoagulation planning by gathering initial surgical information from patients and/or surgical offices, including completion of standardized intake forms and documentation.
- Coordinate mailing or distribution of surgery plans, educational materials, and medication samples as needed.
- Review hospitalization and emergency department notifications related to thrombosis or anticoagulation care and provide appropriate follow-up, including patient outreach, coordination of care, and re-education when indicated.
- Track and document anticoagulation-related events using standardized encounter workflows and templates, including review of outside records and CareWeb documentation.
- Provide anticoagulation education and reinforcement to patients and families as needed, including medication compliance, safety precautions, and perioperative instructions.
- Assist with transition of care coordination for thrombosis and hematology patients, including facilitation of referrals and ensuring successful establishment with outside providers when needed.
- Respond to patient and provider questions related to existing surgery plans, anticoagulation instructions, or plan clarification.
- Support follow-up and monitoring related to the “7-2-1” rule and other thrombosis-specific clinical initiatives for patients starting anticoagulation therapy.
- Participate in ongoing review and maintenance of thrombosis and anticoagulation program documents, policies, workflows, and educational resources to support Anticoagulation Center of Excellence (AC COE) standards.
- Collaborate with pharmacy, nursing, providers, and administrative teams to improve workflows, identify care gaps, and support quality improvement initiatives.
- Utilize critical thinking skills to identify patients needing additional support, intervention, or escalation, rather than solely performing task-based follow-up.
- Maintain accurate, timely documentation within the electronic medical record and applicable tracking systems.
Knowledge:
- Comprehensive knowledge of nursing processes, healthcare systems, organizational structures, and community-based resources.
- Understanding of healthcare technology, medical equipment, and clinical supplies utilized in patient care delivery.
- Knowledge of state nursing regulations, Nurse Practice Act requirements, and applicable clinic policies and procedures.
- Knowledge of medical practice telephone triage protocols, nursing assessment techniques, and clinical decision-making processes.
- Understanding of medical record documentation standards, regulatory compliance requirements, and federal and state laws governing the confidentiality and release of health information.
Skills:
- Strong time management, problem-solving, multitasking, prioritization, and care coordination skills in a fast-paced clinical environment.
- Proficiency in utilizing electronic medical records (EMR/EHR) systems to review patient histories, document care, and support clinical decision-making.
- Excellent interpersonal and communication skills, with the ability to effectively manage sensitive, complex, and confidential situations.
- Skilled in assessing and triaging patients both in person and via telephone to ensure timely and appropriate care.
Abilities:
- Ability to evaluate patient needs, analyze treatment and care options, educate patients and families, and facilitate referrals to appropriate providers and community resources.
- Ability to engage patients and families in the development, implementation, and management of individualized care plans.
- Ability to accurately read, interpret, and implement physicians’ orders, treatment plans, and documentation from interdisciplinary healthcare providers.
- Ability to accurately calculate medication dosages, administer injections, and monitor and document patient outcomes.
Requirements
- Completion of an approved nursing program.
- Minimum 2 years of related experience.
- Valid RN license in the state of Indiana.
- Valid driver's license and automobile insurance.
- All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.
This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.
Benefits
Why join our team?
IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.
IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.
IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.
IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.
Innovative Hematology, Inc. is an Equal Opportunity Employer.
Skills
As published by workable · 28 questions · 2 written answers
Basics
First name, Last name, Email, Headline, Phone, Address, Education, Experience, Resume, Cover letter
Short answers (14)
- What is your desired salary?
- How did you find out about this position? If an employee referral, please list their name.
- Have you ever been discharged from a job? If yes, please explain.
- If specified in the job posting, do you possess a valid driver's license and insured automobile? If this is not specified in the job posting, please list "N/A".
- As listed in the job posting, all IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role. Please initial below to indicate your understanding.
- Innovative Hematology, Inc. is an equal opportunity employer. Employment opportunity and position advancement shall extend to all people without regard to sex, race, color, religion, sexual orientation, disability, age, national origin, ancestry, military status, or any other legally-protected category. This policy includes, but is not limited to, employment, promotion, demotion, transfer, recruitment, recruitment advertising, lay-off, termination, rates of pay, other forms of compensation, and selection for training. Please initial below to indicate your understanding.
- Innovative Hematology, Inc. participates in the federal E-Verify program. All new employees must successfully pass an E-Verify Check. For more information about E-Verify, visit: www.e-verify.gov. Please initial below to indicate your understanding.
- Please share your current or most recent salary.
- I certify that all the information given by me on this Application or in supplemental form is true and correct to the best of my knowledge and belief. I further understand that false or misleading statements on this Application or supplemental forms are sufficient cause for my dismissal if I am hired. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that if any of the information is found to be false, it is grounds for disqualification or immediate dismissal. I hereby give permission to IHI or its affiliates to consult with previous employers, educational institutions, references and with other sources such as government databases (i.e. HHS/OIG/GSA) to verify the information contained within this application or provided by me on supplemental documents to learn of my ability and work history, and I authorize any such organizations or individuals to provide the requested information. I hereby release my previous employer, acquaintances and all other sources providing information to IHI or its affiliates, from all liability for any damage whatsoever resulting from issuing information concerning me. I also agree to release IHI or its affiliates from any claims I may have arising from their requests for information related to this application. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that none of IHI's or its affiliates' practices or policies are to be construed as imposing any binding obligations on IHI, and that they are subject to change or deletion at any time by IHI or its affiliates in its sole discretion. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that IHI or its affiliates reserves the right to require tests for alcohol or drugs during the course of my employment, consistent with applicable law, including but not limited to the Americans with Disabilities Act. I authorize any health care professional or testing facility who performs such an examination or who has other information concerning my test results to release such information to IHI or its affiliates and that drug test results with a positive outcome for any illegal substance will result in disciplinary action, up to and including termination of employment. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that should I be employed by IHI or its affiliates my employment is "at will", meaning that either party may end or terminate the relationship at any time for any reason, with or without notice or cause. There is no promise or guarantee of employment or that my employment will continue for any specific period of time. Any verbal discussions about my employment by IHI representatives are not binding upon IHI or its affiliates. My eligibility for specific terms and conditions of employment must be confirmed in writing by a duly authorized IHI representative. Please initial below to indicate your understanding.
- I acknowledge, agree, and understand that any offer of employment I may receive is conditioned on me successfully passing, to IHI's satisfaction, IHI's background check (including, but not limited to, criminal and civil) as well as any applicable fit-for position or other tests that IHI or its affiliates requires for the position I am seeking. Please initial below to indicate your understanding.
Pick from a list (12)
- What is your highest level of completed education?
- Do you have any professional licensures or certifications?
- Have you ever had action taken against your professional license? (If you do not have a professional license, write "no").
- Have you previously worked for IHI or affiliates or held contract employment for IHI?
- Are you 18 years of age or older?
- Have you served in the United States military? If so, please list branch and dates of service. If no, please enter "N/A"
- Can you perform the essential functions of this job without accommodations?
- Are you the parent or legal guardian of a minor (under the age of 18) that is currently or was a patient of IHI or its affiliates within the last five (5) years?
- Are you a current or former, within the last five (5) years, patient of IHI or its affiliates?
- Do you have any relatives who are currently employed by, or who worked in the past five (5) years for IHI or its affiliates?
- Are any relatives of yours (whether members of your immediate family or not) physicians that (1) are employed by IHI or its affiliates, (2) refer patients to IHI or its affiliates, or (3) are otherwise affiliated with IHI?
- Are you legally eligible for employment in the United States?
Written answers (2)
- If yes on the question above, please list licenses, issue date, and expiration date (if applicable). If no licenses or certifications, please enter "N/A"
- Please provide starting and ending salary for each role you have worked within the past 10 years.