TRAVEL CONSULTANT

KSM MANAGEMENT CONSULTANT, the largest HR firm in Zambia recently acquired GOZAMBIAJOBS.CO.ZM, becoming the largest recruitment platform in the country is now actively looking to recruit a TRAVEL CONSULTANT / PA

DO YOU HAVE WHAT IT TAKES?

The TRAVEL CONSULTANT / PA will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).

Duties and Responsibilities:

• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
• Collect deposits and balances
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Carry out all responsibilities with complete discretion and a high level of confidentiality.
• Provide event management support when requested.
• Provide hospitality to all guests and help to create a welcoming environment.
• Any other duties related to the organization's needs as and when required.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
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Education & Experience

• Minimum Diploma in Hospitality, Travel, Tourism, Business or relevant field
• 1-2 years of Experience in tourism or similar
• Proficiency in Microsoft office packages
• Excellent typing, note taking, recordkeeping, and organizational skills.
• Proven working experience as a Travel Consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer-oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises.
• Excellent Interpersonal and Communication skills

DEADLINE: 19th April, 2023